The Sales Development Specialist is a key component of the sales team, responsible for generating leads, qualifying prospects, and scheduling appointments to support the growth of Crystal Clean. This role directly contributes to the success of the outside sales team by building a strong pipeline of qualified opportunities.
Essential Duties
Generate Leads and Appointments
- Conduct high-volume outbound prospecting (100+ calls daily).
- Accurately enter and maintain customer data in company systems.
- Schedule a minimum of 35 qualified appointments per week.
Support the Outside Sales Team
- Field incoming calls from prospective customers.
- Respond promptly to requests from outside sales staff.
- Distribute information to potential customers via email, mail, or fax on a daily basis.
Coordinate with Internal and External Teams
- Provide weekly schedules and updates to outside sales staff via email.
- Maintain clear and professional communication with interoffice staff.
Other Responsibilities
- Perform additional duties as assigned by supervisor.
Position Qualification Requirements
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies
- Demonstrates professionalism and courtesy in all interactions.
- Maintains a positive, resilient attitude in the face of rejection and stress.
- Accepts coaching and constructive feedback with a growth mindset.
- Organized, dependable, and able to work with minimal supervision.
- Projects a positive image of Heritage-Crystal Clean to customers, colleagues, and the public.
Work Experience
- Entry-level role; some prior work experience preferred.
- Previous sales or customer service experience highly desirable.
Education, Certificates, Licenses, or Designations
- High school diploma or equivalent required.
Specific Skills
- Basic proficiency in CRM systems (Goldmine preferred).
- Working knowledge of Microsoft Outlook, Excel, and Word.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
The compensation for this role is comprised of a weekly base salary and commission. Average Annual Earnings: $50,000-$55,000 plus a year and includes benefits such as the following:
• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
