Safety & Standards Waterfront Manager
Newport News, VA, United States
- Hospitality
- Full-time
- safety management
- food safety
- vendor management
The Safety & Standards Waterfront Manager oversees foodservice operations on the waterfront, ensuring safety, quality, and regulatory compliance in vendor and canteen activities. This role involves conducting audits, managing vendor partnerships, delivering safety training, and driving continuous improvement initiatives. Strong collaboration, incident management, and client relationship skills are essential to maintain service standards and operational efficiency.
Job Description
The Safety & Standards Waterfront Manager is responsible for overseeing the daily operations of Aramark?s Foodservice Programs on the NNS Waterfront. This role is critical in maintaining strong client relationships and ensuring the effective management of Mobile Food Truck Vendor Partners and Stationary Canteen operations. The position serves as a key point of contact for operational needs related to occupational safety, food safety and sanitation, environmental compliance, employee training, and the execution of all Aramark safety processes and procedures
Job Responsibilities
Safety & Standards
? Conduct regular safety and quality audits, providing actionable feedback to ensure high service standards.
? Plan, organize, and deliver training programs that promote safe practices and working conditions across diverse environments.
? Lead and participate in incident investigations, communicate findings, and ensure timely closure of corrective actions.
? Evaluate current processes, perform gap analyses, and recommend improvements.
? Execute all required safety activities, including daily/weekly/monthly briefs, observations, FSQA checks, and training sessions.
? Drive continuous improvement initiatives to address compliance gaps and meet contractual requirements.
? Collaborate with Aramark Safety & Risk Solutions, Workplace Experience Leadership,Portfolio Operations, and client contacts to implement and enforce Aramark?s SAFE Commitment.
? Support location teams in meeting safety and standards requirements and assist with regional/district meetings and committee structures.
Vendor Partnerships
? Communicate vendor-related concerns and special occurrences to the General Manager daily.
? Proactively resolve vendor issues to minimize client involvement and disruptions.
? Monitor Vendor Partners during designated meal periods, conducting and documenting at least 15 inspections weekly.
? Assign monthly vendor schedules and communicate assignments clearly.
? Manage vendor badging processes and ensure compliance with PPE requirements.
? Track vendor performance, including customer counts, safety concerns, and special occurrences; submit weekly logs to the General Manager.
? Coordinate and follow up on all vendor service and project requests.
? Ensure vendors adhere to service models, menu development standards, and safety protocols.
? Collaborate with clients and vendors on site project planning.
? Plans and executes quarterly Vendor Partner Meetings.
? Conducts business reviews with each Vendor Partner twice per year, documenting conversations and expected outcomes.
Qualifications
? 2 - 4 years of professional experience in safety; experience with management systems or a Certified Safety Professional designation preferred.
? Minimum of 2 years in a management role.
? Strong knowledge of safety best practices, including HACCP, OSHA 10 General Industry, and ServSafe certification.
? Ability to build and maintain effective client relationships and deliver exceptional customer service.
? Strong collaboration skills to ensure a unified food service experience across departments.
? Ability to lift, carry, push, and pull up to 50 lbs occasionally.
? Ability to stand for extended periods.
? Must be able to safely operate an Aramark vehicle.
At Aramark, we value adaptability and continuous learning. Job duties may evolve, or new
responsibilities may be assigned as needed to meet business objectives.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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