The DC General Lead role will support our Distribution Center and our employees. This role will be responsible for leading the activities of the various processes throughout the DC as assigned; focus areas could change daily based on business needs. The DC General Lead will support the Warehouse Operations Manager by prioritizing work efforts to support daily shift goals; managing the placement of resources, both personnel and materials; monitoring performance and accuracy; and training new employees on best practices.

Why Jacent?

• Full time
• Competitive hourly rate
• Paid time off
• 7 Paid Holidays plus 3 Flex Personal Days
• Medical, Dental, Vision benefits; company paid short and long term disability.
• 401K with company match
• Paid parental Leave
• Fun Perks like Tickets at Work and cellular plan discounts
• Advancement opportunities

Duties & Responsibilities

• Leads team of associates through example and reinforcement of policies, processes, and procedures
• Ensures associates adhere to assigned schedules, including meal and rest breaks.
• Provides constructive feedback and appropriate training to team members; 
• Managing quality, behavioral and performance opportunities and strengths of assigned associates
• Understands and is engaged in processes and procedures
• Looks for opportunities to improve efficiency and effectiveness
• Ensures a safe and clean working environment/work area clean at end of shift
• Properly assigns and reassigns work flow and task assignments of associates while on shift to ensure and maintain proper staffing and optimizable production capabilities
• Troubleshoots equipment as necessary; identifying and escalating any issues or concerns to management
• Ensures appropriate supplies are located in work areas
• Understand and demonstrate safe work practices at all times to ensure a safe work environment.
• Comply with all company policies and procedures.
• Complete special projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Keen sense of sight with ability to distinguish color and perception of sound are required 
• Must be able to communicate issues verbally and display a positive and professional demeanor 
• Must possess basic math skills including the ability to multiply, divide, add and subtract.
• Reliable attendance is required and the ability to adhere to assigned work schedule 
• Strong attention to details and high standard of quality
• Flexible and adaptable to change
• Ability to meet demands of frequent standing, walking, kneeling, bending, occasional sitting, stooping crouching and on feet for 6 to 12 hours 
• Ability to repetitively stand push, move and pull pallets or product and lift up to 50 pounds
• Ability to work a partially climate controlled warehouse environment, in which outside weather conditions greatly affect the building’s temperature
• Good hand eye coordination with normal dexterity of hands and fingers with average repetition
• Works well with others and independently and ability to work in and handle a fast-paced work environment
• Willingness to manage, address and hold accountable associates for behavioral and performance-related concerns issues against policies, processes, and procedures

Experience and Credentials

• High School Diploma or GED or equivalent experience required
• Must be 18 or older
• Experiencing leading a team preferred
• Effective memory skills and ability to follow directions & a strong willingness to learn. 
• Willingness to work OT as needed especially in peak season 
• Available Monday thru Friday with occasional weekends as needed
• Basic computer skills and knowledge