Overview

Ideal Talent Marketplace is looking for enthusiastic team members who work comfortably in fast-paced environments and are dedicated to excellent customer service.

Baristas prepare and serve a variety of coffee and tea beverages. Successful Talent know basic coffee recipes, have experience with commercial coffee machines, and provide high-volume customer service.

Prepares and serves a variety of coffee and espresso-based drinks in a fast-paced environment. Capable of using standard coffee equipment and ensuring a high level of customer satisfaction through quality beverages and excellent service. Works well under pressure while maintaining cleanliness and organization.

Responsibilities

• Beverage Preparation: Prepare and serve coffee drinks such as espresso, cappuccinos, lattes, and macchiatos following standard recipes.
• Customer Service: Greet customers warmly, take orders, and offer suggestions based on preferences (flavor, strength, milk alternatives).
• Menu Knowledge: Be familiar with menu items (coffee, tea, food) to assist customers and manage special requests.
• Coffee Equipment Operation: Operate espresso machines, grinders, and other equipment efficiently and accurately.
• Food Service: Prepare basic food items (pastries, snacks) and serve them promptly.
• Cleanliness & Organization: Keep the coffee station, work area, and seating areas clean; regularly clean equipment and surfaces per sanitation guidelines.
• POS System: Accurately input orders, process payments, and handle cash or card transactions.
• Speed & Efficiency: Work quickly during busy times, ensuring orders are completed timely without compromising quality.
• Inventory & Stocking: Assist with restocking coffee beans, milk, syrups, and snacks to keep everything ready for service.
• Health & Safety Compliance: Follow all food safety and sanitation regulations to maintain a safe working environment.
• Team Collaboration: Work as part of a team, assist coworkers, and maintain a positive attitude during busy periods.

Requirements

• Previous work experience as a Barista.
• Comfortable working independently in this role.
• Hands-on experience with coffee machines and brewing equipment.
• Experience with basic food preparation (e.g., pastries) and coffee drinks.
• Knowledge of health and sanitation regulations.
• Basic math and computer skills; previous POS experience preferred.
• Strong problem-solving, communication, and interpersonal skills; able to handle tense situations calmly and rationally.
• Ability to meet physical demands including walking, standing, or lifting for extended periods.