JOB SUMMARY

The Certified Phlebotomist is responsible for the accurate collection of blood and other specimens from patients across all age groups to support laboratory testing and diagnostics. This role ensures proper patient identification, specimen labeling, and data entry in accordance with regulatory and organizational standards. The Phlebotomist plays a key role in maintaining the integrity of specimens for analysis, contributing to timely and accurate test results. The Certified Phlebotomist conducts patient intake interviews, obtaining vital signs, and assisting with blood draws in both clinical and blood bank settings. The Certified Phlebotomist must adhere to strict infection control protocols, maintain equipment and supplies, and provide excellent customer service in a variety of healthcare environments.

ESSENTIAL FUNCTIONS

• Performs positive patient identification.
• Labels specimens appropriately and completely.
• Obtains adequate blood specimens in a timely manner by venous or capillary puncture on patients of all ages without undue stress or injury to the patient while adhering to universal precautions procedures.
• Transcribes and enters physician’s orders and coordinates result handling.
• Responds to and documents critical lab values per lab policy.
• Provides excellent customer service using AIDET.
• Coordinates tests and procedures and provides instruction to patients on specimen collection.
• Processes specimens for send out to reference laboratory.
• Performs legal collection of urine and buccal specimens.
• Performs point of care testing and handles results according to departmental policy.
• Monitors par levels and orders supplies as needed.
• Receives supplies and delivers to appropriate departments.
• Maintains a clean and orderly work environment.
• Trains new employees, participates in department education, review of manuals, and SQM.
• Maintains positive relationships with internal and external customers.
• Conducts review of patient’s medical record as needed.
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

• Education
  • High School Diploma or GED
• Licensure
  • None
• Certifications required
  • PBT certification
• Experience
  • Minimal Phlebotomy training or experience required.

Knowledge, Skills, and Abilities:

• The ability to maintain continuing education requirements and all certifications and licenses as required (e.g. ACLS, PALS, CPI, CPR)
• Ability to comprehend technical medical terminology.
• Ability to deal with people in a courteous manner.
• Ability to read and comprehend written instructions.
• Ability to learn use of new technical devices.
• Ability to work without assistance and under stressful conditions.
• Computer Knowledge including the ability to enter material into electronic record. Ability to operate fax, computer, and copy machine to perform the duties of the position.