• Manages end of month tasks and reporting, ensuring timely and accurate reports to the Finance team.
• Develops and produces high level reports such as board reports, annual survey reports, major gift metrics and works with the special event manager to reconcile event income and conducts monthly reconciliation with Finance.
• Develops and maintains dashboards to track fundraising progress, campaign performance, donor retention and pipeline activity, as requested, and ensures that data coding supports dashboard accuracy.
• Works with the Manager of Major Gifts to ensure that major gift proposals, portfolios and metric reports accurately reflect major gift team activity.
• Analyzes donor giving trends and behaviors to identify opportunities for increased engagement and growth.
• Process maps - Works with department team members to develop and implement process maps for annual gift, major gift and grateful patient programs and provides data-driven insights to support those areas.
• Prepares lists and segmentations for solicitations, stewardship mailings and event invitations.
• Develops and manages project timelines.
• Conducts periodic review of code tables and coordinates coding adjustments across LBH entities.
• Crossed trained in gift processing.
• In conjunction with the Director of Operations, provides database review and training for new employees.
• Performs mass imports and global changes as needed using Omatic software.
• Recommends software training goals for Development team members based on data reviews and audits.
• Reviews Blackbaud Community groups to keep abreast of system best practices and solutions to data challenges.
• Participates in Blackbaud training modules when appropriate

REQUIREMENTS:

• Education: Bachelor's degree preferred
• Experience: 3-5 years of experience working in a nonprofit and/or hospital setting. Raiser's Edge experience or similar fundraising CRM and/or email marking software systems experience.