Automotive Service Manager
Kernersville, NC, US
- Automotive
- Full-time
- Automotive Service Manager
- Service Lane Manager
- Customer Service
The Automotive Service Manager oversees a high-volume automotive service department, managing staff, training, and ensuring customer satisfaction while driving business growth. This role requires at least 3 years of service management experience, preferably with Buick and GMC, along with strong leadership and customer service skills. The position offers a competitive salary, benefits, and opportunities for career advancement in a professional and supportive environment.
900 Hwy 66 S, Kernersville, NC 27284
Automotive Service Manager
$120,000 - $150,000 + Great Benefits!
3 years’ Service Lane Manager or Service Manager Experience is Required
Bilingual a Plus!
Buick and GMC Experience is a Plus!
PTO Awarded from Day One!
13 Days PTO Awarded January 2026!
No Weekends!
Parks Buick GMC is a GREAT place to have a rewarding Career! We are seeking an experienced, hands-on, and highly motivated Service Manager to continue to grow our service department while guiding and establishing processes for staff and production to ensure outstanding customer satisfaction. If you are looking for a change, opportunity, and/or desire to work for an outstanding company with exceptional integrity, then look no further.
The right candidate will be managing an automotive service department, leading an auto service team, focusing on customer service and sales goals, and identifying opportunities for continuous improvement. Apply now to join our team of professionals and drive your career forward with our growing organization!
Why Parks GMC Kernersville?
- We believe relationships matter, whether with customers, employees, or the community.
- Our team operates with integrity, energy, and a shared commitment to excellence.
- Parks Automotive Group is expanding across multiple states. Join a dealership with deep roots and a forward-looking vision.
- From updated facilities to collaborative leadership, we equip our team with what they need to thrive.
We offer:
- $120,000 - $150,000
- Medical, Dental, Life, and Vision Insurance available after 60 days
- Mental health and wellness benefits
- 401(k) retirement plan
- Short-term and long-term disability 60 days
- PTO awarded day one – 13 days awarded as of January 2026
- Professional working environment
- 5-day work week, no Sundays!
- Opportunities for career advancement!
Responsibilities - Service Manager:
- Manage an efficient and profitable High-Volume Automotive Service Department
- Hire and manage automotive technicians, service advisors, and support personnel
- Oversee employee training and development
- Develop action plans to improve performance and increase customer loyalty
and CSI - Set and obtain sales objectives and control costs
- Ensure maintenance and repairs are performed correctly
- Ensure proper equipment maintenance and a safe working environment
Qualifications - Service Manager:
- A proven track record of at least 3 years of Automotive Service Lane Management or Service Manager Experience
- Verifiable track record of Growing the Business and High Customer Satisfaction
- Buick and GMC experience is a plus
- Team builder with strong leadership and motivational skills
- Outstanding customer service and customer retention skills
- Driver's license and insurance
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing, including background checks, MVR, and drug screening.
The Parks Automotive Group is an Equal Opportunity Employer




