Senior Claims Advocate
450 Seventh Avenue 13th Floor
- Customer Service
- Full-time
- Senior Claims Advocate
- Claims Management
- Management Liability
The Senior Claims Advocate at Gallagher is responsible for consulting with brokers, clients, and insurers on complex management liability claims, ensuring proper claims strategy and effective communication throughout the claims process. The role requires advanced knowledge of management and professional liability policies, along with strong analytical and negotiation skills to maximize client outcomes. This full-time remote position emphasizes collaboration, detailed claims management, and proactive resolution within a risk consulting team.
Overview
The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. As a Senior Claims Advocate on the Executive Risk Claims Team, you will consult with brokers, clients and insurers on a range of complex claim matters involving management liability policies (D&O, EPL, Fiduciary. Crime, K&R and E&O). The position is full-time remote.
How you'll make an impact
- Consult on appropriate claims strategy with brokers and clients
- Analyze claims and policies for reporting claims to insurers
- Report claims in timely and appropriate manner
- Manage communications between clients, insurers and brokers to move the claims process forward
- Advocate for clients to maximize results
- Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
- Exercise judgment in escalating complicated or high-exposure claims
- Engage proactively to drive the claims process in a timely and appropriate manner
- Provide insight and claims information during claims reviews and sales pitches
- Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
- Maintain claims information and documentation in approved diary system and databases
About You
- College degree and Juris Doctorate preferred
- 3 years of relevant claims experience, with adjuster experience preferred
- Advanced knowledge of core management liability and professional liability policies preferred
- Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
- Exceptional verbal, written and interpersonal communication skills, including responsiveness
- Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information
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Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
Other benefits include:
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.




