Help Desk Manager

Satellite Holdings, LLC
Austin, TX, 78716, USA
  • Healthcare
  • Full-time
Our job summary
Lead a patient-centered dialysis clinic and mentor a high-performing team to improve lives. Center Manager (Help Desk Manager title) overseeing dialysis clinic operations; full-time, on-site; clinical leadership and staff supervision; role focuses on care coordination, quality, and patient experience. Location: clinic-based (local). Contract: permanent. - Registered Nurse (RN) license required - Minimum 1 year RN experience and ≥6 months hemodialysis nursing - Nursing diploma/ADN or BSN preferred; BSN preferred - Management/supervisor experience preferred - Compassionate patient‑care and team leadership skills
Full description
The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center. The CM's role coordinates the care and quality of treatments for patients so they can have life, but also a quality of living. The CM will achieve this by facilitating the care of patients while working with Satellite employees, MDs, and other representatives. The CM consistently demonstrates a high standard of care for patients and maintains a high level of compassion in every interaction with them. The CM will also play an integral role in educating and mentoring staff members as appropriate.
You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships.
You will make a difference for our patients so that they do dialysis to live instead of living for dialysis.
One (1) year of experience as a Registered Nurse and six (6) months of hemodialysis nursing experience Management or Supervisor experience preferred
Graduation from an accredited nursing school or equivalent, BSN preferred.
The Center Manager, CM, is a critically important role in the overall functioning of a clinic. The CM maintains operational excellence while leading a high-performing team who exhibits high morale and professionalism in the day-to-day operations of the dialysis center. The CM's role coordinates the care and quality of treatments for patients so they can have life, but also a quality of living. The CM will achieve this by facilitating the care of patients while working with Satellite employees, MDs, and other representatives. The CM consistently demonstrates a high standard of care for patients and maintains a high level of compassion in every interaction with them. The CM will also play an integral role in educating and mentoring staff members as appropriate.
You will play a vital role to ensure that we deliver on our Mission to make life better for those with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. You are patient-centric and have a track record of leading interdisciplinary teams in providing quality care. Lastly, you are high energy, seek out opportunities to improve the environment for patients and staff, are goal-oriented, and gain deep satisfaction from building relationships.
You will make a difference for our patients so that they do dialysis to live instead of living for dialysis.
One (1) year of experience as a Registered Nurse and six (6) months of hemodialysis nursing experience Management or Supervisor experience preferred
Graduation from an accredited nursing school or equivalent, BSN preferred.
All Full Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Virtual Care
* Life Insurance
* All Part Time employees are eligible for the following benefits:
*

Location restriction