Join a premier hospitality property where excellence and guest satisfaction are top priorities. As Director of Housekeeping, you will lead and coordinate all Housekeeping and Laundry operations, ensuring spotless facilities, seamless service, and a motivated team that consistently delivers a world-class guest experience.

Director of Housekeeping – Benefits and Compensation

• Competitive salary based on experience, with relocation allowance available

• Comprehensive healthcare coverage: medical, dental, and vision plans

• Paid time off for rest and renewal

• 401(k) with company match, plus pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

• Voluntary benefits including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, whole life coverage, legal services, identity theft protection, telemedicine, and pet insurance

• Associate discounts on dining, retail purchases, spa services, and golf rentals

• Access to confidential support through the Employee Assistance Program (EAP), TravelConnect for emergencies, and adoption assistance

Director of Housekeeping – Requirements & Qualifications (Must Haves)

• Minimum of 2 years of management experience in full-service hotels (housekeeping experience strongly preferred)

• High School Diploma or GED required; college degree preferred

• Strong verbal and written communication skills

• Demonstrated ability to lead, motivate, and develop teams

• Highly organized and self-driven with the ability to juggle multiple priorities in a fast-paced environment

• Flexible schedule with availability to work nights, weekends, and holidays

• Hands-on knowledge of hotel housekeeping operations, preventive maintenance coordination, and labor cost management

Director of Housekeeping – Responsibilities

• Ensure cleanliness and a consistent guest experience by meeting or exceeding company facility standards and guidelines

• Guarantee smooth, efficient, and cost-effective operations in all Housekeeping and Laundry functions

• Oversee the preventative maintenance program throughout the hotel

• Build and maintain a dedicated, well-trained housekeeping team focused on excellence in service and cleanliness

• Monitor and manage labor expenses to meet payroll targets

• Maintain housekeeping turnover within acceptable limits

• Coordinate daily with Front Office to ensure rooms are available for sale and with Engineering to ensure guest rooms and public spaces operate at peak performance

• Assist in the budgeting process as requested by the Director of Rooms

• Manage issuing and retrieval of associate uniforms and maintain key control standards

• Track and ensure all guest requests are fulfilled within designated timeframes

• Conduct daily inspections and tours of all public areas, ensuring standards are upheld

• Lead monthly Operational Safety & Training (OST) meetings to maintain compliance and team readiness

Director of Housekeeping – Preferred Background & Skills

• Prior experience with inventory management, linen control, and master cleaning schedule administration

• Familiarity with hotel performance metrics (such as Medallia, AAA, or equivalent) and quality audits

• Budgeting and cost-analysis experience to optimize departmental efficiency

• Ability to foster cross-department collaboration to elevate guest satisfaction