Join a leading financial institution, partnered with Aquent, where your expertise in design and project management will directly shape the environments that empower employees and serve customers every day. In this pivotal role, you’ll be the driving force behind creating functional, aesthetically pleasing, and compliant workspaces, directly impacting the daily experience of hundreds and contributing to the overall success and brand image of a dynamic organization.**

About Our Client:

Our client is a prominent financial institution committed to fostering an exceptional experience for both its employees and customers. They are dedicated to innovation and operational excellence, continuously evolving their physical spaces to reflect their forward-thinking approach. As a trusted partner, Aquent is thrilled to help them find talent that will contribute to their ongoing success and vibrant culture.

Your Impact: Shaping Dynamic Workspaces

We are seeking a highly organized and detail-oriented professional to join our client’s Workplace & Design team. This is an exciting opportunity to manage a diverse portfolio of projects, from optimizing daily operations through work order tickets to executing significant design installations. You will be instrumental in ensuring that all physical spaces meet high standards of design, functionality, and compliance, making a tangible difference in the work lives of many.

What You’ll Do:

**Drive Workspace Enhancements:** Efficiently manage a high volume of work order tickets (10-30 active simultaneously) related to furniture and miscellaneous requests, ensuring timely resolution and adherence to design standards and building/ADA codes. This includes coordinating vendors, gathering information, and providing updates to stakeholders.
**Lead Project Execution:** Oversee the full lifecycle of various design and installation projects, including coordinating vendor site visits, performing and documenting punch lists, and supervising the installation of artwork and marketing materials across corporate and consumer locations.
**Design & Documentation Expert:** Create compelling installation presentations using design software like Adobe Pro, CAD/Revit, and PowerPoint. Develop existing and proposed furniture drawings to meet all codes and secure necessary approvals. Maintain meticulous project documentation and assist with field surveys and design drawings.
**Art Program Management:** Coordinate with art framing vendors for re-matting and re-framing existing artwork, and schedule art handlers for installation, ensuring alignment with established design and installation standards.
**Support Strategic Initiatives:** Collaborate with the Move Coordinator on move projects, documenting floor plan changes and ensuring accurate seating assignments.
**Strategic Reporting:** Assist in developing diagrams and metrics for monthly reporting, providing valuable insights into operational performance.
**Stakeholder Collaboration:** Lead meetings with end-users, lines of business, and project teams to define project scope and assign tasks, ensuring seamless execution and communication.

**Must-Have Qualifications:**

* 2+ years of hands-on experience utilizing AutoCAD/Revit for design and documentation.
* A strong background in furniture, interior design, and project management principles.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat Pro for creating and editing documents.
* Demonstrated ability to read and interpret complex floorplans.
* Fundamental understanding of furniture and equipment repairs, including basic warranty requirements.
* Basic knowledge of American with Disabilities Act (ADA) and building codes, with the ability to research and apply them.
* Exceptional communication skills, both verbal and written, with the ability to clearly convey information, provide direction, and effectively problem-solve.
* A self-starter with strong problem-solving abilities, capable of working both independently and collaboratively within a team environment.
* Proven multi-tasking capabilities, able to manage multiple priorities, adapt to frequent changes, and adjust tasks based on urgency.
* Highly detailed-oriented and organized, with excellent follow-up skills, efficient time management, and the ability to prioritize and plan work activities effectively.
* A professional demeanor, demonstrating accuracy and thoroughness in all work, with a commitment to quality control.
* Dependable and accountable, consistently following instructions, responding to management direction, taking responsibility for actions, and meeting commitments.

**Nice-to-Have Qualifications:**

* Experience with ticket work order systems.
* Prior experience in a help desk environment.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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