Our client, a leading financial services provider, is seeking a dedicated and detail-oriented Financial Merchant Services Specialist to join their team. In this role, you will be an integral part of the Cash Management and Merchant Services department, supporting a diverse range of clients and internal teams. The ideal candidate will demonstrate excellent communication skills, a proactive approach, and a strong commitment to delivering exceptional service, aligning seamlessly with the organization’s values of inclusivity and excellence.
Job Title: Financial Merchant Services Specialist
Location: Upstate South Carolina
Shift: 8-5 M-F
What's the Job?
- Assist customers in person and by phone to resolve issues related to Cash Management and Merchant Services promptly and effectively.
- Develop and maintain comprehensive reports and documentation for client accounts and internal audits.
- Process new applications, conduct risk assessments, and gather necessary documentation to support client onboarding and compliance.
- Collaborate with team members and managers to ensure clients are well-informed and supported in their electronic banking needs.
- Monitor ACH and Wire file activity, review outgoing customer files, and ensure timely processing to maintain operational integrity.
What's Needed?
- High school diploma or equivalent; post-secondary education or banking certification preferred.
- Strong knowledge of Cash Management products, systems, and processes.
- Excellent communication and interpersonal skills to effectively assist clients and team members.
- Proficiency with technology, including Microsoft Office Suite and banking software.
- Understanding of banking laws and regulations such as BSA, GLBA, TISA, and ACH rules.
What's in it for me?
- Opportunity to work in a dynamic and supportive environment committed to professional growth.
- Engage in meaningful work that impacts clients and the organization positively.
- Access to ongoing training and development resources to enhance your skills.
- Be part of a diverse and inclusive team that values your contributions.
- Contribute to a reputable organization recognized for its ethical standards and community involvement.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
