Hotel Evening Front Desk Manager
Boise, ID, United States
- Hospitality
- Full-time
- hotel management
- front desk manager
- guest services
The Hotel Evening Front Desk Manager oversees evening operations to ensure seamless guest check-ins and check-outs while maintaining high customer service standards. The role includes supervising front desk staff, supporting team members, conducting audits, and enhancing guest satisfaction. Strong leadership, communication, and organizational skills are essential in this hospitality-focused position.
Join our downtown hotel team as an Evening Manager, overseeing hotel operations to ensure exceptional guest experiences. This role requires strong communication, leadership, and customer service skills in a dynamic hospitality environment.
Manager Key Responsibilities:
- Supervise Front Desk for efficient check-ins and check-outs
- Support team members in handling guest requests and inquiries
- Maintain high standards of customer service and adhere to hotel policies
- Train and monitor Front Office, Rooms, and Dining teams for consistent performance
- Conduct shift briefings, audits, and ensure lobby and cafe areas are well-maintained
- Assist other departments and maintain positive team relationships
Manager Requirements:
- Previous customer service experience preferred
- Basic supervisory or team management skills
- Positive attitude with excellent communication skills
- Flexible, organized, and able to work independently or as part of a team
- Proficient in IT applications
- Shift hours: 2-10pm. Weekend availability is required
If you're enthusiastic about hospitality and ready to contribute to our team, apply now for this opportunity.




