Qualifications

Here’s What You Need:

Education

·        H.S. Diploma or Equivalent Required.

·        Associate degree Business Administration, Criminal Justice, Law Enforcement, Security, or closely related field Preferred.

Experience

·        2 Years Security or law enforcement Preferred.

·        2 Years Healthcare or education Preferred.

Certifications and Licenses

·        DL - Driver’s License Class C and insurable Upon Hire Required.

·        Peace Officer Upon Hire Required.

·        ACPI - Advanced Crisis Prevention Intervention Training maintained annually 30 Days Required.

Skills

·        Must complete a personal history statement and psychological evaluation. May be subject to further written and/or oral pre-assignment test/training. Must be able to follow, practice and utilize the Peace Officer Weapons Standard and Qualification General Order to ensure the safety of officers, hospital staff, patients, and visitors. Must be able to demonstrate a working knowledge of customer-based Peace Officer management techniques. Must be able to deal with the public and fellow employees in a tactful and diplomatic manner. Must be able to make sound judgments. Must be able to testify in court to present case facts.

·        Pursuant to TCOLE Declaration of Medical Condition, Commission Rule 215.15 (c), 217.1 (a), 217.7 (e) new license applicants must complete both a physical exam and drug screen. Licensee Officers with more than a 180-day break in service need drug screen only.

·        Must possess the ability to physically defend and/or restrain people.

·        Must possess the ability to communicate with others in a clear, understandable, and professional manner on the phone and in person using the English language, and the demonstrated use of good verbal communication skills.

·        Must possess the ability to interact effectively with peers, executive and medical staff, department heads and staff in other departments, patients/families, vendors and other customers in a manner that represents Texas Health Resources positively.

·        Must be able to write clear and concise detailed incident reports and various other reports as required.

·        Must possess the ability to investigate, analyze, and resolve non-routine issues and problems.

·        Must possess the ability to maintain regular, reliable, and punctual attendance.

·        Must possess the ability to learn and apply new information, knowledge, and experiences in a timely manner.

·        Requires special protective equipment, training, and adherence to prescribed rules and procedures.

·        Must possess ability to use a computer and electronic equipment.

·        Must possess high levels of alertness.

·        Must possess high levels of attention to details.

·        Must possess visual and mental concentration on instruments, dials, readouts, displays, etc.

·        Must possess the ability to observe and rapidly react to changing situations and operations.

·        Must possess precise hand-eye coordination and fine motor dexterity.

·        Must possess the ability to continuously stand, walk, or move around the workplace.

·        Must be willing and able to travel to other Texas Health Resources locations, external offices and outpatient clinics as needed.

What You Will Do:

Performs officer duties to include, but not limited to:

·        Patrols buildings and ground for unlocked secured areas for after hour entry.

·        Locks and opens doors according to schedules.

·        Provides individual and group escorts to and from parking areas.

·        Identifies and removes unauthorized individuals from property.

·        Enforces campus parking policies/cite violations.

·        Maintains compliance with Security policies.

·        Pursues and detains persons involved in criminal activity.

·        Fills out incident/offense report forms and composes narratives.

·        Gives directions to areas of facility.

·        Interacts with police, fire personnel, patients, visitors, and staff.

·        Provides vehicle assistance.

·        Patrols interior/perimeter of campus and parking.

·        Completes reports by recording observations, information, occurrences, and surveillance activities. Reports and escalates situations to the Threat Management team as appropriate.

·        Provides quality customer service to Texas Health employees, visitors, and guest.

·        Greets people with courtesy and respect using the 10/5 rule.

·        Provides directions and assistance employees, visitors, and guests.

·        Provide general information regarding Texas Health campuses.

·        Provides transport/and escorts to and from campus parking lots.

·        Responds timely to calls for service and emergency situations.

·        Assesses the situation and utilizes appropriate de-escalation measures.

·        Utilizes critical thinking skills and provides the appropriate level of force for the situation.

·        Responds to and activates the appropriate emergency response code.

·        Interacts with and provides assistance to Police, Fire, EMS, and other emergency staff as required.

 

Additional Perks of Being a Texas Health Team Member:

Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THR a great place to work.

 

Texas Health Corporate Highlights:

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

Our award-winning culture is a tribute to our amazing employees. We’re thrilled to be a 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” for the 9th year in a row!

We strive to create an atmosphere of respect, integrity, compassion, and excellence for all. We’re committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic, and generational boundaries. Join us and do your life’s best work here!

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here!

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.