Position Summary:
The Senior Epic Analyst – Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements.
Principal Duties and Responsibilities:- Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows. (Protocols experience required)
- Support medication builds and other pharmacy workflows
- Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows.
- Configure, maintain, and support Epic Beacon workflows.
- Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality.
- Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed.
- Develop and maintain documentation, including workflow diagrams, build guides, and support materials.
- Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes.
- Support ongoing training and education for clinical staff related to Beacon functionality.
- Participate in system upgrades, go-live activities, and optimization projects.
- Provide tier-two support and serve as a subject matter expert for Beacon users.
Minimum Qualifications:- Bachelor’s degree or equivalent experience in healthcare, IT, or related field.
- 5 years of experience directly involved in Epic application support performing builds in the targeted application(s).
- Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows.
- Strong problem-solving, analytical, and communication skills.
- Ability to collaborate effectively with clinical, operational, and IT teams.
- Understanding of Willow medication build or prior Willow experience
Preferred Qualifications:- Experience working in a hospital or academic medical center environment.
- Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support.
- Experience with Epic upgrades, testing, and optimization projects.
Certifications:
Epic Beacon and Willow – Required The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
