Overview

The Certified Medical Assistant assists with the examination and treatment of patients under the directions of a physician or Registered Nurse (RN).
Qualifications

Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Education: , Work Experience:
Responsibilities

Clinical Excellence Focus: Promotes the use of evidence-based practice through the appropriate care protocols and procedures.

• Under the supervision of an RN, assesses patient's status through interview, observation and physical assessment of actual problems and outcomes
• Assists the RN in the development of an individualized plan of care using a collaborative approach with the patient/family and health care team.
• Implements appropriate interventions identified in the plan of care to achieve expected patient outcomes
• Systematically evaluates and documents patient's progress toward expected outcomes/goals on an ongoing basis throughout the shift as directed by RN.
• Modifies plan of care based on evaluation as directed by RN.
• Completes required documentation as appropriate, including patient charting and event reports
• Demonstrates professional accountability for own practice as evidenced through seeking resources and continuing self-development
• Demonstrates technical knowledge of equipment and troubleshoots when problems arise
• Acquires and maintains current knowledge and skills in evidence-based practice
• Shares clinical knowledge through informal teaching and in response to the learning needs of others
• Performs select clinical duties, including but not limited to:
• Ensures that activity goals are met daily
• Taking vital signs
• Verifying and reconciling medical records/patient history/patient flowsheets
• Completing patient admissions and starting the intake process.
• Completing patient discharges
• Drawing blood
• Complete other duties as assigned by the nurse.

Work Environment & Culture Focus: Participates in interdisciplinary care of patient through collaboration with team members and utilizes additional resources when necessary.

• Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs
• Recognizes need for assistance and utilizes resources in a timely manner
• Demonstrates ownership and persistence to ensure problem is resolved in best way possible.
• Able to assume assignment of non-complex and some complex patient management with some turnover in assignment as directed by RN
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions
• Identifies and utilizes team resources to solve identified problems or needs
• Collaborates with the health care team in the organization of tasks and activities for the patient's care from admission to discharge according to the plan of care and to meet identified expected outcomes
• Provides goal-focused bedside shift report
• Advocates with physicians on patient's behalf when necessary
• Utilizes communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity
• Chooses an appropriate and meaningful communication style when interacting with others; gives and accepts constructive feedback to/from peers
• Participates in intentional rounds, communicates any next level of care needs.

Patient Education Focus: Adapts teaching strategies appropriately to meet the patient's/family's age specific needs.

• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension as directed by RN.
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc. under the direction of RN.
• Ensures patient safety in the hospital environment by following policy/procedures and adhering to National Patient Safety Goals
• Consults appropriate resources within the hospital to provide specialized education
• Utilizes health patient education system and other resources for patients and family members
• Completes discharge education with patients.
• Utilizes teach-back method of education.

Performance Improvement Focus: Actively participates in data collection, analysis, problem solving and gives input on process improvements and patient satisfaction.

• Assures that the care provided is consistent with standards of care, evidence-based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital, such as activity, basic hygiene and nutrition.
• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians)
• Participates in the implementation of Performance Improvement initiatives
• Promptly and efficiently follows up on patient/family requests/needs - anticipates patient/family needs
• Encourages coworkers in achieving excellent customer satisfaction; utilizes organizational service excellence standards
• Identifies practice problems on the unit with solutions generated.
• Implements changes in own clinical practice based on literature and unit process improvement outcomes

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $19.62per hour - $31.78per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.