Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team. As a Temp Customer Service Rep, you will be part of the Sales Operations department supporting the Warranty Supervisor. The ideal candidate will have excellent communication skills, strong attention to detail, and a high level of professionalism which will align successfully in the organization.
Job Title: Temp Customer Service Rep
Location: Caledonia, MN
Pay Range: $19/hour
What's the Job?
- Communicate with end consumers regarding warranty claims via phone and email.
- Provide answers to general and technical product questions with a focus on bat warranties.
- Update consumer emails regarding return statuses and ensure timely order shipping.
- Process new return labels and check return statuses for customers.
- Coordinate with the warehouse team to expedite and prioritize orders as needed.
What's Needed?
- Bachelor’s degree or comparable work experience.
- Minimum 2 years of prior customer service experience preferred.
- Strong verbal communication skills and professionalism in customer interactions.
- Excellent organizational skills with strong attention to detail.
- Proficiency in Microsoft Office software and JD Edwards.
What's in it for me?
- Opportunity to work in a dynamic and supportive team environment.
- Gain valuable experience in customer service within the sports equipment industry.
- Enhance your communication and organizational skills.
- Be part of a company that values professionalism and customer satisfaction.
- Potential for career advancement based on performance.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
