The Associate Director, Commercial Data Science & AI is crucial in driving the overall strategy for (Gen)AI tools and technologies within CSL. This individual will spearhead the application of advanced analytics, machine learning, and AI solutions to unlock new insights, accelerate decision-making, and enhance commercial outcomes across CSL Behring’s portfolio. The role will focus on embedding AI and predictive modeling into core commercial processes, including patient identification, Medical and Tender Analytics, forecasting, and customer insights. The AD will serve as a bridge between CSL’s commercial business needs and technical innovation, ensuring scalable and responsible use of AI to create measurable business impact. The ideal incumbent brings deep domain expertise, a strong innovation mindset, and a proven track record of translating AI capabilities into impactful business solutions.

In this role you will be reporting in to the Senior Director of Commercial Business Analytics Reporting & Data Science.

Lead development and deployment of advanced analytics and AI models to address critical commercial challenges (patient identification in rare disease, HCP segmentation, Medical and Tender use cases)

In close partnership with ABCIA Commercial, Medical Affairs, and Market Access teams to ensure solutions are aligned with strategic business needs.

Translate business problems into well-defined data science use cases and develop proof-of-concept pilots through to production.

Drive adoption of AI-enabled tools across the commercial organization, ensuring business users understand and trust the outputs.

Partner with I&T and Data Governance to ensure responsible AI practices, data quality, and scalable infrastructure.

Drive CSL innovation in the field, leading to high visibility publications in top AI conferences and patents around Generative AI, reasoning, multi-agent systems, etc.

Establish KPIs and frameworks to measure ROI and business impact of data science projects.

Qualifications:

Bachelor’s degree required. In Data Science, AI, Computer Science, Statistics, Applied Mathematics, or related quantitative discipline preferred.

• 10+ years of experience in advanced analytics, data science, or (Gen)AI within pharma/biotech or healthcare; commercial analytics experience strongly preferred.
• Strong track record of developing and deploying machine learning models in commercial or clinical contexts. Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions

• A deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, with the foresight to identify and map both current and future AI opportunities, is preferred.
• Experience leading cross-functional AI/ML initiatives from concept through deployment.
• Familiarity with cloud environments (AWS and Snowflake), data engineering workflows, and modern ML frameworks (TensorFlow, PyTorch, scikit-learn) and familiarity with no-code data science SaaS tools.
• Demonstrated ability to translate business problems into analytical solutions and communicate results to senior leadership.
• Ability to adapt strategies and approaches in a rapidly evolving technological landscape. Additional Qualifications – Preferred
• Experience in rare disease patient-finding models a plus.
• Experience building evaluation frameworks for LLMs (factuality, faithfulness, bias, toxicity) and human-in-the-loop review
• Knowledge of responsible AI frameworks, data governance, and compliance in pharma settings. Experience Leading design, training/fine-tuning, and evaluation of ML/LLM/Agentic systems (retrieval-augmented generation, tool-use, routing, multi-agent workflows).
• Ability to thrive in a matrix environment and influence without direct authority.

This is a hybrid role. You are required to be in the office three days a week and one of those days must include a Monday or Friday.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.