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Operations Manager

Goodwin Recruiting
Williamsburg, VA, United States

Operations Manager

We are seeking a dynamic and experienced Operations Manager to lead a key business unit. In this role, you will be responsible for driving production excellence, leading a team of 25-50 employees, and collaborating with engineering and sales to enhance profitability and customer satisfaction.


Key Responsibilities:

  • Production & Process Leadership: Oversee daily manufacturing operations to meet production, quality, and financial targets. Champion continuous improvement and lean manufacturing principles to optimize processes, reduce costs, and improve overall efficiency.
  • Team Leadership & Development: Lead, mentor, and develop a large team of production employees. Manage the full employee lifecycle—including recruiting, hiring, performance management, and engagement—to build a high-performing and safety-conscious culture.
  • Technical Collaboration & Problem-Solving: Partner with engineering and technical teams to analyze, troubleshoot, and resolve complex production challenges. Ensure seamless coordination between production, maintenance, and support functions to minimize downtime.
  • Customer & Business Relations: Serve as a key technical point of contact for customers, collaborating on new applications, product improvements, and resolving issues to strengthen relationships and support business growth initiatives.
  • Quality & Safety Systems: Uphold the highest standards of safety and environmental compliance. Drive quality assurance by supporting systems such as Statistical Process Control (SPC), layered process audits, and standardized work procedures.

Ideal Candidate Profile:

  • A Bachelor's degree in Engineering (Mechanical, Industrial, Chemical) or a related field is highly preferred, combined with extensive experience in a high-volume manufacturing environment.
  • Proven track record in a supervisory or management role within manufacturing, with experience in metals, plating, anodizing, or a similar precision industry. Military leadership experience is a significant plus.
  • Strong technical acumen, with knowledge of materials processing (e.g., machining, metal finishing), metrology, and electrochemistry being advantageous.
  • A demonstrated leader with the ability to attract, motivate, and retain talent, manage complex projects, and solve problems using data-driven, statistical methods.
  • Proficiency with Microsoft Office is required. Experience with CAD software and formal Lean Manufacturing or Six Sigma training is highly desirable.

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