A growing, multi-unit hospitality operator is seeking an experienced General Manager to lead day-to-day restaurant operations. This role is ideal for a hands-on leader who thrives in fast-paced environments, excels at team development, and is accountable for operational and financial performance.
The General Manager is responsible for delivering a high-quality guest experience while managing labor, cost controls, compliance, and team performance. This position reports to senior operations leadership and plays a key role in executing operational strategy at the store level.
General Manager Benefits
- Base salary: $70,000–$75,000, plus 10% bonus potential
- Health, dental, and vision insurance
- Paid time off starting at 15 days
- 401(k) with up to 4% employer match (after 90 days)
- Pre-tax commuter benefits
- Life insurance (employer paid)
- Optional pet insurance
- Employee dining and brand discounts
General Manager Key Responsibilities
- Lead all daily restaurant operations, including opening, mid-shift, and closing procedures
- Ensure consistent delivery of high-quality food, service, and guest experience
- Manage and develop front-of-house and back-of-house teams through coaching, training, and mentoring
- Recruit, interview, hire, onboard, and retain team members
- Oversee labor deployment and scheduling within budget parameters
- Maintain a clean, organized, and compliant work environment
- Ensure adherence to food safety, sanitation, and health regulations
- Own financial performance, including P&L management, forecasting, inventory control, COGS, and cost management
- Execute sales-driving initiatives and operational strategies
- Partner with leadership on performance improvement and operational execution
General Manager Qualifications
- Minimum 2 years of General Manager experience in a restaurant or hospitality environment with comparable service style and volume
- Proven experience managing P&L, labor, inventory, forecasting, and food costs
- Strong leadership, communication, and problem-solving skills
- Experience with POS systems (Toast, Clover, or similar)
- Ability to lead teams in a fast-paced, operationally rigorous environment
- NYC Food Handler Certification required (or ability to obtain quickly)
