This role is responsible for providing comprehensive support in the management and resolution of E&O claims across internal business units. The position requires a strong foundation in legal analysis, insurance coverage, and risk mitigation, with the ability to navigate complex claims and advocate for optimal client outcomes. The individual will consult on risk management issues, support litigation teams, and maintain detailed reporting and documentation throughout the claims lifecycle.

• Provide E&O claim support to internal business units
• Consult on risk management and mitigation issues
• Reporting related to claims handling
• Review legal documents and support litigation team as requested
• Claim management including status, file updates, financial updates and closure
• Acts as an advocate for most complex clients and claims, demonstrating advanced problem resolution skills and the ability to manage and communicate issues for key accounts by providing coverage advice to clients
• Reviews coverage positions and challenges adjusters as warranted while advocating the best possible outcome for clients in accordance with service standards
• Facilitates client meetings, claims reviews and vendor visits
• Responsible for negotiating changes in reserves for a positive client outcome, providing status reports to clients as required by any applicable service plan, and reviewing action plans and reserves
• Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution
• Ability to assess legal exposure, formulate plan, communicate with others, and manage claims through resolution
• Provide risk management and claims support to internal business partners on issues related to business operations, handling of professional liability claims, and consultation on mitigation and risk management issues
• Analyze insurance policies and claims, analysis of coverage and liability issues, and providing advice and recommendations to business leadership; facilitating the settlement of claims within area of responsibility;  and creating concise summaries of plans, status, recommendations, and risks along with a path to resolution. 
• Support litigation attorneys as requested to review briefs, discovery, documents, and to attend mediations, trials, other proceedings as needed.
• Use business systems to track claim development and process other documents essential for file maintenance.
• All other duties as assigned

Required:

• Bachelor's degree or commensurate experience
• 5 years' related experience in claims. Strong knowledge of claim and coverage issues.
• Excellent written and verbal communication skills.
• Strong knowledge and working ability to use all claims and business related software.

Preferred:

• Recognized insurance designations a plus
• Juris Doctor (JD)
• Admission to a state bar association in good standing. 
• Litigation experience or equivalent claims handling 5+ years experience

Behaviors:

• Understanding of the lines of coverage within area of responsibility.
• Strong organization skills and ability to maintain diverse and large workload while meeting deadlines.

#LI-TJ1

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.