Job Summary

The Senior Specialist, Communications & Public Relations, is responsible for developing, implementing, and managing key relationships to fully and successfully realize internal communications messaging and programs. This role involves heavy content creation and therefore requires a strong capacity to quickly grasp concepts, synthesize information, and write detailed content. This position reports to the Senior Manager, Communications & Public Relations.

Essential Job Duties and Responsibilities

• Conceive and lead development of certain of the company’s communications materials, including publications, presentations, newsletters, internal intranet posts, office TV graphics, calendars, and emails, along with external communications as needed; manage required approvals.
• Develop, maintain, and execute upon a comprehensive content calendar of internal and external messaging and ensure all deadlines are met.
• Build, grow and maintain strong and productive relationships with internal partners and their teams.
• Manage and resolve conflicting priorities on messaging and timing of communications.
• Maintain a clear and constantly updated understanding of the company’s business, brand, reputation, viewpoints on issues, and other related pieces of information.
• Ensure activities and messaging are consistent with overall company communications strategy and voice.
• Distribute internal communications through established channels.
• Collaborate with our external PR firm on external LinkedIn content and graphics.
• Measure the effectiveness of communications campaigns and channels. Build monthly engagement analytics analysis for analysis by the Communications team and quarterly measurement decks to present to the executive team.
• Use graphic design software to develop graphics for use in internal and external communications channels, adhering the company’s brand guidelines.
• Serve as the main contact for intranet content and governance and ensure regular updates to keep the site fresh.
• Support emergency response and crisis communications as needed.
• Support other Communications team workflows, as requested.

Education and/or Experience

• Bachelor's Degree in communications, journalism, advertising, marketing, or related degree.
• 5 or more years of communications experience, with strong preference for corporate or agency experience.
• Strong writing background.
• Creative ability, with demonstrated graphic design experience.

Skills/Specialized Knowledge

• Demonstrated excellent written and oral communication skills; a writing test may be required.
• Demonstrated strong creative design skills; a creative test may be required.
• Understanding of all types of communications vehicles that will effectively tell the company’s story to internal and external audiences.
• Ability to manage multiple tasks simultaneously, meet tight deadlines and work under pressure.
• Strong process orientation.
• Knowledge and use of AP style.
• Proficiency in MS Word, Excel, PowerPoint, SharePoint, Teams, Workshop, Adobe Express, and web posting.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Customer service orientation and diplomacy skills.

Other Requirements

• Must maintain professional appearance. 
• Ability to be at work on a regular and consistent basis; Overtime may be required for this position. 
• Hybrid role; 3 days in the office each week.

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

Salary Range

The salary range for this position is: $53,175.00 - $92,170.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• Annual bonus program

• Health, dental, vision, and life insurance

• Long-term and short-term disability insurance

• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

• 401(k) with company matching contributions

• Awesome work environment with casual dress

• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes. 

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