The Support Team Member (Barback / Food Runner) plays a critical role in maintaining smooth front-of-house operations by supporting servers, bartenders, and the overall guest experience. This position ensures the dining and bar areas remain clean, organized, and fully stocked while providing timely assistance to service staff and delivering professional, guest-focused hospitality. The ideal candidate is proactive, detail-oriented, and committed to helping the team deliver efficient, seamless service.

Key Responsibilities

1. .Maintain tables and bar areas by clearing dishes, refilling water, and ensuring a continuous flow through all steps of service.
2. Identify guest needs and promptly notify servers, bartenders, or management when corrective actions are required.
3. Manage inventory pars for front-of-house items, including stocking beer, wine, roll-ups, and other essential supplies.
4. Support servers with additional duties as needed to maintain an efficient service environment.
5. Complete opening and closing checklists, ensuring the next shift is set up for success.
6. Collaborate closely with servers, bartenders, and hosts to deliver best-in-class hospitality and efficient service to all guests.
7. Provide excellent customer service with a professional and courteous demeanor.
8. Keep refrigeration and storage areas clean, organized, and properly maintained.

Job Requirements

1. 1+ years of experience in a full-service restaurant environment.
2. Valid Food Handler Certification.
3. Strong organizational skills with the ability to anticipate busy service periods.
4. Good communication skills and comfort interacting with guests in a professional manner.
5. Flexible availability, including days, nights, weekends, and rotating shifts.
6. Positive attitude, strong interpersonal skills, and a commitment to exceeding guest expectations.
7. Ability to reach, bend, stoop, and lift up to 40 lbs.
8. Ability to stand for extended periods during service.
9. Clear and effective communication skills.

Infuse Hospitality, part of the Phoenix3 Collective portfolio, provides culinary and hospitality solutions for corporate workplaces, specialty venues, and the activation of mixed-use spaces. With a passion for authentic experiences and a commitment to thoughtful innovation, Infuse is redefining how hospitality enhances the places where we work, gather, and connect. Infuse currently operates dining locations nationwide. More information about Infuse Hospitality can be found at Infuse Hospitality |Redefining how hospitality enhances the places where we work.

Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!