Licensed Insurance Customer Service
NYACK, New York, 10960, USA
- Customer Service
- Contract
- licensed insurance customer service
- property and casualty insurance
- life and health insurance
This role involves providing licensed customer service support for insurance products, including property, casualty, life, and health insurance. The candidate will manage customer relationships, respond to inquiries, and assist with policy and claims processes while maintaining compliance with licensing requirements. Strong communication, organizational skills, and a customer-focused approach are essential for success in this position within an independent State Farm agent office.
Licensed Insurance Customer Service
Location: NYACK, NY, 10960
Salary: $50000.0 - $70000.0/year
Experience: 2 Year(s)
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
- Salary plus Bonus
- Paid Time Off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
- Bilingual (Spanish/English) preferred.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
#SMAC
Compensation details: 50000-70000 Yearly Salary
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