What we offer
- Competitive salary and bonus plan
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care available on day one
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us Out: A Day in a Life at Johnson Controls
What you will do
- This skilled position involves the installation, programming, troubleshooting, configuring, commissioning, and servicing standalone and networked fire alarm systems and other related building system products at customer sites.
- Panel repair/reprogram, device replacement/repair, diagnosing and resolving low voltage circuit troubles and system testing.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
How you will do it
- Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed
- Will be required to participate in after hours on call service program
- Communicate with central dispatch on current work order status and receive updates on outstanding customer issues
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals
- Supervise and inspect the installation of equipment to meet customer and contract specifications
- Complete necessary certification courses on internal and external products used
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner
What we look for
Required
- At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems
- High School Diploma or equivalent required
- NICET level II or higher in Fire Alarm Systems
- If no NICET certification, be able to obtain NICET II in Fire Alarm Systems within the first two years of employment
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals
- Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
- Proficient with computer and computer programs such as Microsoft TEAMS, Outlook, Excel, Word.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Able to work flexible hours including weekends and after hours to meet customer requirements
- Participate in a service on call rotation
- Overnight travel may be required
- Demonstrate a high level of customer service
- Ability to lead & work well with team members
- Ability to adhere to, implement, and always follow safety guidelines and procedures
- Strong organizational skills, positive attitude, and an ability to learn quickly
- Possess a valid driver’s license and driving record that meets company requirements
- Able to pass a pre-employment background and drug test
- Able to obtain and retain any licenses that are required by National, State and Local codes
- Basic understanding of Network concepts and architectures.
Preferred
- Two-year associate's degree in Electronics; Network; Computer Science or related field or ability to obtain in first year
HIRING HOURLY RANGE: $23-35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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