What you will do  
 
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.  
 
How you will do it  

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. 

• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly. 

• Must have the ability to work alone. 

What we look for 

Required 

• 3-5 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler Systems.

• High School Diploma or equivalent required 

• Ability to work flexible hours including weekends to meet customer requirements 

• Overnight travel may be required 

• Must maintain truck inventory to ensure timely response to customer needs 

• Must adhere to, implement, and follow safety guidelines and procedures at all times 

• Possess a valid driver’s license and driving record that meets company requirements 

• Follow verbal and written instructions 

• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 

• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 

• Must be able to follow, read and understand all safety requirement of the company and the customer 

Preferred 

• NICET Level II certification is a plus 

• Backflow certification is a plus 

HIRING HOURLY RANGE: $21.63-$32.70 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us