About this Job:

General Summary of Position
The Wound Care Manager is responsible for leading clinical training education and support for both newly hired and experienced clinicians with a focus on wound ostomy and incontinence care across the entire organization. This role involves providing clinical support training guidance to field staff and ensuring high-quality decision-making and care delivery. The Wound Care Manager may perform patient care and case management duties as needed in the field collaborating closely with the Professional Development Specialists and Clinical Operations Managers. Additional responsibilities include supporting strategic goals ensuring quality care overseeing clinical workflows coordinating staff facilitating case conferences and leading the development and oversight of a wound care program to promote best practices and optimal outcomes for patients. In partnership with education quality and operations the Wound Care Manager develops and updates individualized clinical orientation programs for new hires facilitates the transition from orientation and serves as a classroom and field trainer to support best practices. The Wound Care Manager plays an active role in quality assurance (QA) offering training based on QA findings conducting joint visits chart audits and participating in mock surveys. This role supports operations and quality in complaint and occurrence resolution. The ideal candidate is a knowledgeable and collaborative clinical resource that fosters supportive and skillful clinical teams across the entire organization.

Primary Duties and Responsibilities

• Contributes to the achievement of established goals and objectives established from MedStar management team. Adheres to department policies procedures quality standards and safety standards. Completes annual Code of Conduct Compliance and other mandatory training. Complies with governmental and accreditation regulations.
• Demonstrates expertise related to wound assessment accuracy documentation including OASIS assessment accuracy related to wounds. Supports optimal wound outcomes and PDGM visit frequencye management and wound product use for effective cost utilization of visits and wound care products.
• Responsible for specific portions of administrative workflow related to case conferencing and coordination quality care and matters related to wound care delivery.
• Collaborates with the Professional Development Specialists and Clinical Operations Manager to support an individualized clinical orientation program for new staff. Updates the program as needed to meet learning needs.
• Serves as field educator in the discipline providing feedback and suggestions to implement best practices and standardize procedures. Supports clinicians by providing input in product selection and wound care plan implementation for wound patients.
• Performs telehealth and observation (joint) visits on wound patients to ensure quality patient care delivery and excellence in patient experience.
• Acts as field mentor to clinical staff and provides Clinical Operations Manager and/or Professional Development Specialist with input regarding team members' work performance. Recommends and provides additional education based on clinical skill needs or problems identified through the QA process or at the request of the staff member or Clinical Operations Manager and/or RN clinical training specialist.
• Conducts chart reviews for wound patients to assure that the patient documentation is accurate and that proper utilization and clinical needs are being achieved.
• Supports QAPI initiatives related to wound care issues.
• Leads in formulary recommendations and oversight including standardization of wound products and oversight of supply management and formulary adherence for best practice outcomes effective resource management and most efficient supply cost management.
• Partners with Quality and Clinical Operations Manager to assist with patient complaints and occurrence resolution as it pertains to wound patients.. Communicates with patients caregivers and interdisciplinary staff to resolve actual or potential safety issues with the patient.
• Maintains effective working relationships with other departments. Participates in multidisciplinary quality and service improvement teams meetings and on committees representing the department and agency in community outreach efforts. Enhances growth and development and enriches personal knowledge and skill through participation in educational programs and affiliations.
• Recommends and provides additional training based on clinical skill needs or problems identified through the QA process or at the request of the staff member or Clinical Operations Manager and/or Education Department/Director.
• Serves as clinical wound resource to the operations team patients caregivers and physicians. Assists in the clinical distribution and proper care of patients by supporting field staff in decision-making case conferencing and management of schedules.
• Demonstrates advanced knowledge base of Oasis documentation/accuracy. Ensures compliance of documentation regulatory requirements including: care plan building goal writing and guiding clinicians to proficient documentation.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multidisciplinary quality and service improvement teams.

Minimal Qualifications
Education

• Bachelor's degree in Nursing from accredited program or combination of education with 3 years relevant nursing experience including 3 years experience in a certified home care agency or hospice; or promotion from MHHC Clinical Lead position. required

Experience

• 3-4 years Relevant nursing experience with Associate's degree or 2 years relevant nursing experience with Bachelor's degree required and
• 3-4 years experience in a certified home care or hospice program required and
• Prior preceptor experience preferred

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in all jurisdictions in which the employee provides services to patients Maryland DC or Virginia or any combination based on work location(s) Upon Hire required and
• DL - Valid State Driver's License in good standing with a dependable vehicle for transportation Upon Hire required and
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• WCC or WOCN certification upon hire required.

This position has a hiring range of : USD $87,318.00 - USD $157,289.00 /Yr.