Front Desk Associate (MD)
Media, PA, United States
- Leisure & Sports
- Full-time
- front desk associate
- gym receptionist
- customer service
The Front Desk Associate at The Edge Fitness Clubs is responsible for delivering exceptional customer service by greeting members and guests, managing sales transactions, and promoting a positive gym environment. This role focuses on enhancing member experience, boosting retention, and effectively communicating product information. Strong enthusiasm for fitness, sales skills, and the ability to work flexible hours are essential.
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
- Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
- Strive to continuously improve the member experience, revenues and retention rates.
- Maintain solid product knowledge and awareness of all product information, merchandise and services.
- Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
- Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
- Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
- Energy & Enthusiasm
- A Passion for Fitness
- Ability to work with a sense of urgency
- Ability to work flexible hours, as necessary during closeouts or end of month
- A "roll up the sleeves" mentality
- Proven track record of achieving and/or exceeding sales goals




