Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides direct patient care, education and support to patients in a physician specialty practice with the objective of coordinating high quality care across the continuum. Functions as a clinical and community resource, educator and consultant to patients, their families and other health care providers. Able to coordinate and provide care for patients based on detailed treatment protocols initiated by physicians without need of direct physician supervision. May assist physicians in invasive office procedures and other surgical procedures that are preformed in the practice setting.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Maintains an advanced knowledge base of disease entities, medications and other options specific to the medical specialty. Assesses and evaluates extensive health history of patients. Evaluates effectiveness of care and makes changes according to predetermined care plan or after consultation with physician.
Monitors patients progress; consults with surgeon or designee and other members of the care delivery team as needed; refers to appropriate physician or program when instructed by physician.
Serves as primary contact for patient/family members in a non-emergent situation (may include 24 hour "on call"). Performs phone triage accurately by involving physicians as needed while using critical thinking skills and advanced knowledge to handle the majority of patient care issues.
Identifies learning needs of patient and/or family and works with team members to develop and carry out educational plan and makes changes throughout the process to ensure educational objectives are met. This may include 1:1 teaching to enhance self-management and participation in plan of care
Assists with office invasive procedures and all other surgical procedures that is provided in the practice setting as needed. Provides comfort and safety measures for patient before, during, and after the procedure.
Maintains collaborative professional working relationship with clinicians and administrative staff necessary to develop and implement a successful cross-continuum care management for patients with an advanced disease process
Utilizes the routine nursing process in the delivery of patient care in the office setting; to include assessment, planning, interventions, evaluation and patient/family teaching and documents appropriately in patient's EMR.
Assumes responsibility for patient safety by maintaining a safe environment to include awareness of safety procedures, protocols, and adherence to patient care standards. Participates in environmental rounds to ensure safe environment. Sterilizes equipment and instruments properly and maintains correct logs as directed by nursing manager
Champions the development, implementation and evaluation of PI projects and policies and procedures specific to the specialty area and assists new team members until they are proficient.
Performs other duties as assigned.
Supervisory/Management Responsibilities
Minimum Requirements
In Lieu Of
Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements. In addition, team members must be certification eligible and will have one year to obtain required certification(s).
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
8104 BH POB Maryville
Department
81041006 BMPG Pulm & Sleep Maryville
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
