Our legendary Dallas restaurant is seeking an Assistant General Manager. This role plays a critical leadership role in the daily operations of a high-volume, upscale dining establishment with a high check average and approximately $10M in annual revenue. The AGM partners closely with the General Manager to drive financial performance, build strong guest relationships while delivering exceptional experiences, and lead a large, professional service team. This role requires strong operational discipline, refined hospitality instincts, passion for F&B, and the ability to lead in a fast-paced, high-expectation environment.
Operations & Guest Experience
- Support the General Manager in overseeing all front-of-house operations to ensure consistent execution of brand standards and service excellence.
- Actively manage the floor during peak service periods, engaging with guests, resolving issues in real time, and ensuring an elevated dining experience.
- Ensure seamless coordination between FOH and BOH teams to support timing, quality, and guest satisfaction.
- Uphold cleanliness, safety, and maintenance standards throughout the restaurant.
Financial & Business Performance
- Assist in managing a $10M operation with accountability for revenue growth, cost controls, and profitability.
- Monitor and control labor costs through effective scheduling, forecasting, and productivity management.
- Support inventory controls, purchasing procedures, and cash-handling policies.
- Analyze P&L statements, sales reports, and key performance indicators to identify trends and improvement opportunities.
Leadership & Team Development
- Lead, coach, and mentor managers, supervisors, and hourly team members to build a high-performing hospitality culture.
- Support hiring, onboarding, training, and ongoing development of FOH leadership and service staff.
- Foster a professional, inclusive, and accountability-driven work environment.
- Conduct performance evaluations and provide ongoing feedback and corrective action when necessary.
Standards, Compliance & Systems
- Ensure compliance with all company policies, health department regulations, labor laws, and alcohol service requirements.
- Maintain accurate documentation related to scheduling, payroll, incident reports, and disciplinary actions.
- Execute and reinforce service standards, SOPs, and training programs.
Qualifications
- Minimum 3–5 years of management experience in an upscale, high-volume restaurant environment.
- Proven experience supporting or leading operations with $7–10M+ in annual revenue.
- Strong base of beverage knowledge, especially in managing beverage programs.
- Strong understanding of fine dining or polished casual service standards and high check averages.
- Demonstrated ability to lead large teams in a fast-paced, high-pressure environment.
- Solid financial acumen, including labor management, inventory, and P&L analysis.
- Excellent communication, conflict-resolution, and guest-recovery skills.
Preferred Skills & Attributes
- Hands-on leadership style with strong floor presence.
- Advance knowledge of wines, beers, cocktails, and spirits.
- High emotional intelligence anda guest-focused mindset.
- Ability to balance operational execution with strategic thinking.
- Flexible schedule with availability for nights, weekends, and holidays.
- Proficiency with POS systems, scheduling software, and basic financial reporting tools.
Compensation & Benefits
- Competitive salary commensurate with experience
- Medical, dental, and vision benefits
- Paid time off and dining discounts
- Growth opportunities within a premium hospitality organization
