As a Billing Coordinator, you will support the team with administrative tasks including auditing client billing statements, reviewing spreadsheets, scanning documents, managing timelines, and contributing to team projects. The role requires proficiency in Microsoft Office, especially Excel, the ability to learn new software, manage multiple priorities, and strong research skills, with experience in health, life, and disability plans preferred but not required.

The Ideal Candidate

• An excellent problem solver, you thrive on making customers happy and coming up with great solutions
• You have a strong sense of teamwork, and you are highly dependable
• You are communicative and able to be effective via written and oral communication

If this sounds like you, we invite you to keep reading and apply!

• Billing discrepancy resolution of simple billing discrepancies or issues, collaborating with internal teams, customers, and vendors to resolve outstanding billing matters
• Responding to billing inquiries, resolving issues, and ensuring customer satisfaction
• Provides customer service by responding to billing inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain accurate and up-to-date billing records, enter data into the billing system, update customer information, and maintain proper documentation for audit purposes.
• Process billing transactions precisely, including generating invoices, credit memos, and adjustments, following established procedures and guidelines.
• Works to deliver on day-to-day objectives with direct impact on achievement of results for the job area.
• Work consists of tasks that are typically routine, with some deviation from standard practice.
• Works under moderate supervision for routine tasks.
• May seek advice of more senior personnel within function Support.

Required:

• Typically requires minimum of 0-1 year of experience.
• May require vocational or technical education in addition to prior work experience.
• Requires basic job knowledge of relevant systems and procedures obtained through prior work experience or education.
• Proficiency in using Microsoft Office products.

 Preferred:

• Bachelor's degree in Accounting, Finance, or related field preferred.

Work Traits:

• Ability to learn quickly and adapt to change.
• Proficient organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong verbal and written communication skills.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.