Financial Specialist - Clinic | Pediatric Specialties - Medical Plaza | Day| Full Time

Patient-facing role with steady day shift and opportunities to float across pediatric clinics. Financial Specialist — Full-time day shift at Pediatric Specialties, Medical Plaza (on-site). Schedule: daytime, may float to other practices; ongoing/permanent role. Duties: schedule appointments, collect co-pays/pre-payments, post charges, process referrals, verify demographics/insurance, maintain patient wait experience. - High school diploma or equivalent (Assoc. degree can substitute for 1 year experience) - 1 year required in financial, business, physician office, or customer service - Knowledge of validating patient demographics and insurance - Comfortable collecting payments and strong phone/customer skills - Familiarity with CPT/diagnosis coding preferred

Overview: To deliver excellent patient centered service in a medical office setting by scheduling patient appointments, collecting co-payments / pre-payments / other payments, reviewing patient balances, entering charges promptly and accurately, processing referrals, and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures. Greets patients professionally and provides a patient friendly point of entry and / or exit. May be required to float to other practices or flex time, as needed, for staffing. Qualifications: Minimum Education and Experience Requirements: High school graduate or equivalent. Two years of business/financial/physician practice experience preferred. One year of financial, business, physician office, or customer service required. Must have knowledge of validating patient demographics and insurance information. Associate Degree or equivalent course work may substitute for the one year required experience. Excellent customer relations and phone skills a must. Familiarity of CPT and diagnosis coding preferred. Incumbent should be comfortable collecting payments in a professional manner. Person should display initiative, have the ability to multitask, and be able to take on responsibilities. Ability to problem solve and be a team member is essential. Motor Vehicle Operator Designation: None provided Licensure/Certification/Registration: None