Business Controls Manager
City National Bank
Wilmington, DE, 19808, USA
Wilmington, DE, 19808, USA
- $99,000 - $176,000 p/year
- Finance & Accounting
- Internship
- risk management
- business controls
- operational risk
The Business Controls Manager at City National Bank is responsible for developing and implementing risk metrics and control programs to manage operational and compliance risks within commercial banking units. The role involves coordinating risk assessments, monitoring controls, supporting audit and regulatory requests, and providing risk mitigation recommendations to senior management. Strong project management, financial services knowledge, and stakeholder management skills are essential for success in this position.
BUSINESS CONTROLS MANAGER
WHAT IS THE OPPORTUNITY?
This position is responsible for development and recommendations of risk metrics designed to effectively manage and mitigate risks associated with Commercial Front Line Units of City National Bank (CNB). The role will serve as a risk and control resource to support LOB's and 2LOD / 3LOD support functions, including but not limited to Operational Risk, Business Continuity, IT Risk, Vendor Risk, Corp. Security, Compliance, Internal Audit, etc. Responsible for the ongoing development and expansion of the risk assessment and testing programs to ensure key risks are captured, measured and tested accordingly. Assist in the preparation of materials and presentations to1st LOB executives detailing results of their unit's risk results.
WHAT WILL YOU DO?
- Work collaboratively within the Commercial 1LOD and to coordinate risk management and monitoring activities.
- Execute risk assessment programs (e.g. Risk Control Self Assessments, Business Impact Assessments, Vendor Risk Assessments, New Applications) to identify and quantify the risks and their associated controls in the division.
- Work with Senior Business Control Managers to establish processes to monitor and report on the performance of risk mitigating controls (e.g. if policies and procedures are being followed, if sign off limits are being exceeded etc
- Provide recommendations to remediate risk exceptions and assist with the implementation of remediation plans.
- Coordinate the completion of risk mitigating actions and providing status updates of open/closed issues to senior management and second line risk management functions.
- Respond to Internal Audit and Regulators as necessary to help support Commercial Banking activities.
- Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements.
- Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2LOD and 3LOD to strengthen the control environment and enhance risk management practices.
- Provide guidance on Control Standards to ensure compliance-related controls are documented in line with the standards.
- Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units.
- Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
- Bachelor's Degree or equivalent
- Minimum 8-10 years managing projects
- Minimum 8-10 years within or related to financial services
Additional Qualifications
- MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred
- 8 years of experience managing projects
- 7 years in a role requiring complex problem solving
- Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
- Strong emerging end-to-end generalist problem solving skills, e.g.,
- Defining and deconstructing problems
- Prioritizing issues and analysis
- Structuring and building quantitative and qualitative/conceptual analyses
- Knowledge in Financial Services, Project Management
- Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.
- Proficiency with MS Excel and PowerPoint
- Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.
- Diverse problem solving experience
- An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
- Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional
- Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel
- Excellent relationship and stakeholder management skills
- Be able to handle uncertainty well, and are able to simplify complexity
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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