Join a dynamic catering hall as a Guest Relations and Administrative Coordinator, where you will be the first impression for guests and a vital support pillar for our team. This role offers the opportunity to provide exceptional experiences for all guests while delivering essential administrative support to the sales and operations teams. If you are a highly organized, professional, and customer-focused individual who thrives in a lively environment, this position is for you.
Guest Relations and Administrative Coordinator Benefits & Compensation
- Competitive base salary commensurate with experience.
- Comprehensive health, dental, and vision coverage.
- Supportive work culture with opportunities for career growth.
Guest Relations and Administrative Coordinator Requirements & Qualifications
- Proven experience in customer service, administrative, or hospitality role (experience in a catering hall, hotel, or event venue is a plus).
- Exceptional verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and maintain composure and professionalism under pressure.
Guest Relations and Administrative Coordinator Day-to-Day Responsibilities
- Greet and welcome clients, vendors, and guests, ensuring a professional and hospitable atmosphere.
- Proactively address guest needs and inquiries, ensuring all interactions leave a positive impression.
- Manage incoming calls and a shared administrative email inbox, directing complex inquiries appropriately.
- Process and place orders for office supplies and small equipment rentals.
- Provide dedicated administrative assistance to the Sales and Events team, including preparing presentation materials and maintaining an organized office environment.
- Assist with basic data entry, filing, and organization of client files and event documentation.
