COMMERCIAL ACCOUNT EXECUTIVE

Tasks

• Seeks opportunities for business development in auto glass and automotive electronics, focused on the commercial vehicle space
• Responsible for heading up expansion in new services/areas as well as continued expansion among existing clients.
• Grow sales and cultivate relationships with all new and existing customer segments including dealerships, fleet, body shops, and automotive electronics.
• Make B2B Cold Calls in-person, virtually, and over the phone.
• Building relationships with existing clients to increase share of wallet.
• Creating, negotiating, and closing dealer and commercial agreements.
• Increase revenue through generation of leads
• Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail
• Coordinate and facilitate Sales Presentations for clients
• Perform Lunch and Learn Presentations for Insurance, Dealership, and Fleet accounts
• Build, Maintain and Track Customer List in a Business management program
• Assist Dealerships, and Fleet accounts with referrals, conflict resolution, and customer service
• Build action plans and follow up a timeline for any incidents, performance issues, or other non-compliance of company policies.
• Report and thoroughly document any accidents or events related to customers or employees timely to Director and HR.
• Participate in external marketing and team building activities as requested.

 

 

 

 

 

Qualifications and Requirements

• High School graduate required, college degree preferred
• 5+ years in an outside sales role is preferred
• Clear speaking voice and pleasant demeanor, outgoing and charismatic personality

• Strong customer service skills
• Technical literacy with various operating systems, software, and office equipment
• Multi-tasking and critical thinking skills
• Good grammar and communication skills
• English fluency required, Bi-lingual in Spanish a plus
• Ability to travel up to 50% with some overnight travel occasionally
• Must have reliable transportation
• Must have a valid driver's license and be eligible for insurance coverage
• Working knowledge of CCC One estimating platform and/or GTS management system a plus
• Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT
• Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• Business hours of operation are Mon-Fri. 7:30am-5:30pm, maybe required to attend after-hour functions, overnight trips and special events.

 

Competencies (in order of importance)

 

• Integrity - Respect and accountability at every level and every interaction.
• Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
• Innovation - Develops and displays innovative approaches and ideas to our business.
• Teamwork - Contributes to building a positive team spirit, works collaboratively with all departments, and supports everyone’s efforts to succeed.

 

 

Lines of Communication

 

• The Account Executive reports directly to the assigned Director of Business Development and collaborates closely with the sales and operations team.

 

 

Working Conditions

 

• Frequently required to stand.
• Frequently required to walk.
• Occasionally required to sit.
• Frequently required to use hands and fingers.
• Continually required to talk or hear/listen.

 

 

 

 

 

#ac-BL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.