Find your calling at Mercy! Job Profile Summary
Under the direction of the primary care operations team, the Primary Care Patient Care LPN works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care LPN will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work. Summary:

In this role, you’ll play a vital part in delivering compassionate, patient-centered care. You’ll support providers by preparing patients for visits, performing clinical tasks such as vital signs, medication reconciliation, and in-office testing, and assisting with procedures. LPNs at Mercy help close care gaps, administer vaccines, and ensure accurate documentation to promote quality outcomes. If you’re passionate about teamwork, building patient relationships, and making a difference in everyday care, this is the opportunity for you!

Responsibilities:

• Coordinate patient care and build strong relationships in collaboration with Mercy Primary Care Providers.

• Prepare and maintain examination rooms, ensuring necessary equipment and supplies are ready for patient visits.

• Escort patients to exam rooms and prepare them for treatment with professionalism and respect.

• Complete rooming process: record chief complaint, take vital signs, review history and allergies, reconcile medications, and close care gaps (e.g., screenings and preventative measures).

• Assist with in-office testing such as blood draws, EKGs, oxygen studies, mental status exams, and point-of-care testing.

• Administer vaccines and injections within scope of practice and assist providers with procedures.

• Enter orders, schedule follow-up appointments, and ensure accurate documentation in Epic.

• Collaborate with providers and the care team to monitor and coordinate care plans, ensuring an excellent patient experience.

• Perform additional duties as assigned to support clinical operations.

Qualifications:

• Education: Graduate of an accredited practical nursing program.

• Licensure: Licensed as an LPN (Licensed Practical Nurse) in the state of practice.

• Preferred Experience: 6 months clinical healthcare experience, preferably in a primary care office.

• Other Knowledge, Skills, and Abilities: ·

  • Works well as a member of a team and willing to collaborate with all members of the care team

  • Excellent written and oral communication skills· Customer service orientation· Excellent organizational and interpersonal skills· Flexible and positive attitude· Attention to detail and accuracy · Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

• Physical Requirements:

  • Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.

  • Position requires prolonged standing and walking each shift.

  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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