AUTOMOTIVE SERVICE MANAGER

$110,000 - $170,000+ a Year!

Drive Results. Lead a Team. Make an Impact.

A well-established import dealership in the Charlotte market looking for a motivated Automotive Service Manager to lead our service department to the next level. If you're the kind of leader who takes pride in creating smooth processes, building trust with your team, and delivering an exceptional customer experience, this is the role you've been waiting for.

You’ll have the tools, support, and autonomy to lead the shop your way where efficiency, respect, and teamwork are the standard. This is your opportunity to run a well-equipped, high-traffic shop where leadership is respected, your voice matters, and your success is supported every step of the way. If you’re a successful Assistant Service Manager and want to step up, this is right opportunity.

Benefits: 

• $110,000 - $170,000+ a year
• Medical, Dental, Vision, and Life Insurance
• Short and Long-term Disability Insurance
• 401(k) Plan with Company Match
• Flexible Spending Account
• Paid time off
• Employee discounts
• Advancement within the group 
  
  

Responsibilities - Service Manager:

• Oversee daily operations in the service department and keep everything running smoothly
• Provide support to service advisors and technicians
• Handle customer inquiries and concerns
• Cultivate a positive, team-first work environment where people want to give their best
• Ensure timely completion of service appointments and an exceptional customer experience
• Collaborate with parts and sales to keep operations seamless
  
  

Qualifications/Requirements - Service Manager:

• Previous experience in Automotive Service Management
• Experienced Assistant Service Manager will also be considered
• Strong leadership and communication skills
• Lead by example and bring out the best in your team
• Are confident with DMS tools (CDK, Reynolds, etc.) and OEM platforms
• Communicate clearly and handle challenges with a calm, solutions-first mindset
• Valid driver’s license and have and maintain an acceptable, safe driving record
• Must pass pre-employment screening