Summary: The Operations Director is responsible for the effective management of the warehouse operations; including shipment performance, productivity management and direct supervision of team members.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 1 Saturday(s) a month from 08:00 AM to 01:00 PM

Seniority Level: Director

Employment Type: Full-time

Compensation: This salaried, exempt position pays from $115,000 to $135,000 per year. The estimated annual pay for new hires generally ranges from $115,000 to $135,000 or more, depending on experience, education level and annual bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 50 employees in a 200,000 square foot facility.
• Develop, maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with employees, delivery drivers and Foreman to ensure receipts and shipments meet standards.
• Manage daily/weekly/monthly quality and productivity reporting.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the Foreman. Hold them accountable for their performance and the performance of their teams.
• Provide leadership, training, and supervision to 50 + team members down the ladder.
• Continuously work towards increasing the leadership capability of the team and drive professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.
• Perform additional duties as required and or requested.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Must have supervised at least 50+ team members.
• Must have 5 years of Distribution Center Operations experience.
• Familiarity utilizing mobile devices in a fast paced work environment.
• Related industry experience; natural stone, tile or hard flooring industries preferred.
• Capable of presenting operational data to the business and leadership team.
• Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
• Strong knowledge and understanding of Distribution and Warehouse Management applications.
• Bachelor’s degree and/or college coursework preferred.
• A minimum of 5 years of supervisory/management experience.
• Demonstrated leadership and managerial abilities.
• Goal-oriented with proven record of self-motivation and achievements.
• Strong proactive with strong analytical skills.
• Uses creativity to seek quality solutions and process improvements.
• Must have excellent People Management and Time Management skills and abilities.
• Demonstrated ability to drive cultural change while improving efficiencies and processes.
• Ability to adapt quickly to changing business needs.
• Proactive and able to manage ambiguity effectively.
• Ability to conceptualize and think strategically.
• Strong knowledge and understanding of Distribution and Warehouse Management applications.
• Capable of presenting operational data to the business and leadership team.

This role has the following physical demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.
  
• The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.