The Claim Specialist administers information from clients by phone, email and fax in order to process insurance claims. They work with clients, adjusters, and producers on claims status, problems, and questions. Additionally, they are responsible for managing claims, collaborating with insureds, and assisting with problem solving in conjunction with Senior Claims Specialist and Producers.

The Ideal Candidate

• You have a customer service mindset and enjoy solving people’s problems with a smile
• You are a dependable team player and are able to get the work done as assigned to you
• Communication, both written & verbal, is something you are good at

If this sounds like you, we invite you to keep reading and apply!

• Reports claims for clients and works directly with both insureds and claimants to identify new claims. 
• Reviews claim forms and related documents for completeness and calls or writes insured or other involved persons for missing information and posts or attaches information to claim file. 
• Follows up on claims to secure Adjuster and claim number and updates claim reporting information for companies. 
• Serves as contact between Insurance Carrier Adjuster and Client for claims related issues.
• Resolves coverage questions to provide best possible claim outcomes for clients.
• Resolves customer claim issues in coordination with Senior Claims Specialist and Producers in order to reduce E&O exposure. 
• Other duties as assigned.

Required: Associate's degree and 5 years related experience in insurance, and multi-line claims adjusting. Licensed or certified in all states in which claim oversight and direction is being provided.

Preferred: Bachelor's degree preferred.

Behaviors:

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.