Customer Service Representative I

Entry-level role with steady Monday–Friday schedule and benefits after waiting period. Customer Service Representative I in Hilo, HI. Full-time M–F 8:00AM–5:00PM. Hourly pay $21.58. Permanent role supporting logistics, order monitoring, routing, will-call processing and AE communication. - High school diploma or equivalent - Strong telephone communication skills - Proficiency in MS Office; basic computer skills (AS400 a plus) - Ability to work in a fast-paced environment - Reliable, punctual, patient demeanor

Our client, a dynamic organization in the logistics and customer support industry, is seeking a Customer Service Representative I to join their team. As a Customer Service Representative I, you will be part of the Customer Support Department supporting the team responsible for delivering exceptional service to clients and customers. The ideal candidate will demonstrate timeliness and reliability, maintain a positive attitude and patience, and possess strong communication skills, which will align successfully in the organization.

Job Title: Customer Service Representative I

Location: Hilo, HI

Pay Range: $21.58

Shift: Monday - Friday, 8:00AM - 5:00PM

What's the Job?

• Assist customers by answering inquiries and resolving concerns promptly and accurately
• Handle transportation and routing questions related to deliveries
• Process will call orders and provide invoice copies to customers
• Monitor orders before cut-off times to ensure timely delivery
• Maintain regular communication with Account Executives and customers to ensure satisfaction

What's Needed?

• High school diploma or equivalent
• Strong telephone communication skills
• Ability to work efficiently in a fast-paced environment
• Proficiency in MS Office applications
• Basic computer skills; experience with AS400 is a plus

What's in it for me?

• Opportunity to work in a supportive and collaborative environment
• Gain valuable experience in customer support and logistics
• Potential for career growth within the organization
• Engage in meaningful work that makes a difference for customers
• Work with a dedicated team committed to excellence

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.