Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Mailroom Quality Associate 

Onsite - Lexington, KY

Training Hours: Monday – Friday 8:00am – 4:30pm (4-6 weeks)

Work Hours: Monday – Friday 8:00am – 4:30pm 

Pay Rate: $16.00/hour, which may be below your state's minimum wage. Please take this into consideration when applying.

Job Summary: 

As a Mailroom Quality Associate at Conduent, you’ll be on-site working hands-on. You will be sorting incoming and outgoing mail efficiently and accurately. You’ll be responsible for monitoring and verifying the quality of work performed in both the inbound and outbound mailrooms, as well as completing and grading various data‑entry tasks for onshore and offshore processes.

Key Responsibilities: 

• Reviews approximately 5% of each mailroom operator’s work daily
• Delivering errors in person and in real time to the production operator
• Correcting the issue and returns the item to the rescan desk for completion

Qualifications and Skills:

To be successful in this role you will:

• High School Diploma required
• Basic computer knowledge (Microsoft Outlook, Excel, and Word)
• Must be able to lift recycle bins that can weigh up to 20lbs
• Must be dependable, organized and able to stay focused
• Strong verbal communication skills
• Must have high attention to detail
• Must have effective time management skills
• Must have problem solving ability 
• Must be able to work mandatory overtime
• Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY 

Working with Us

Join a rapidly growing organization that can support your career goals.

Working for Us

What you get:

• Paid Training
• Career Growth Opportunities
• Full Benefit Options
• Great Work Environment

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600 - $33,250.

We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY 
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.