The Associate Director, Field Reimbursement Manager Resourcing (FRM), US Portfolio, is responsible for developing and implementing in office resources and solutions across the portfolio to support HCP and patient access to CSL products. The individual will collaborate across functions in the development of customer specific needs delivered by a field-based reimbursement manager team. In addition, the incumbent will lead key go-to-market activities in preparation for launch and support the team in the development of customer needs by connecting larger market access requirements to local healthcare professionals.

The role will be responsible for FRM resourcing across the portfolio, as aligned with brand needs. 

Main Responsibilities and Accountabilities:

• Lead market and customer insights to support access to US CSL Portfolio
• Develop resources in collaboration with FRM leadership to help advance access to CSL products
• Work closely US brand leaders, Patient Experience Leadership, Strategic Pricing and Contracting and Policy Advocacy and Government Affairs to provide a point of view and resourcing to advance customer engagement
• Develop brand specific customer segment strategies to inform FRM resourcing needs
• Active participation in the development of value-based care delivery and while advancing capabilities in field reimbursement
• Advances process, standards and operational plans to advance CSLs capabilities of field reimbursement and resourcing.
• Provides frequent updates to executive leadership while managing large complex initiatives that are aligned to the US Commercial vision of field reimbursement
• Lead large cross functional teams with an orientation to the external market to identify thought partnership, trends and future standards that enable greater patient access to CSLs portfolio
• Utilizes systems, measurement and analytics to advance platforms of field reimbursement teams while acting on trends and insights to build continued capabilities

Position Qualifications and Experience Requirements: 

Education

Required: BA/BS Degree

Experience

Minimum of 10 years combined healthcare industry experience, including at least 3 years in marketing or market access

Demonstrated understanding of the in-office reimbursement

Demonstrated understanding of US healthcare trends and policy issues and their potential impact upon our company's business opportunities

Strong knowledge of marketing principles, with ability to leverage data analytics and activate market research for insights

Ability to translate market trends and customer needs into customer resources or tactics.

Ability to learn quickly and to assess a variety of scenarios, strategically and operationally

Demonstrated strategic thinking, complex problem solving, analytical critical thinking

Excellent leadership and communication skills

Demonstrated success in establishing, developing and maintaining business relationships

Strong collaboration, with “Win as one team” mindset

Preferred Experience and Skills:

Experience in healthcare related commercial and / or reimbursement of biologics or medical device

Experience developing field-based resourcing / reimbursement support materials

Previous experience in Rare Disease

Product launch or launch planning

Consulting/Stakeholder Management experience in cross-functional capacity

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Behring!