Your Impact at Lowes

The primary purpose of this role is to promote a Clean and Safe Supply Chain atmosphere for Associates, Vendors, and Visitors. This position is tasked with maintaining a vigilant presence, enforcing supply chain policies, maintaining traffic flow, and responding to incidents. The Supply Chain AP Agent will work closely with Asset Protection Associates, Supply Chain Leadership, Carrier/Drivers, and Law Enforcement to investigate and address issues that could compromise the physical security and safety of the location. This position will be a first responder on critical incidents and provide support to the Supply Chain teams as needed. This role will require engagement with over-the-road and dedicated fleet drivers including managing inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT). This position will be responsible for perimeter monitoring and utilizing internal case management systems to capture all pertinent incidents.

How We Support You

As an industry leader, we invest in the people and technology needed to grow and win as a team.

• Culture of Belonging: Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
• Financial Future: We invest in you own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.
• Bonus Potential: When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
• Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Key Responsibilities

• Provide a visible and proactive physical security and safety presence throughout the assigned supply chain location to ensure Lowes Safe environment.
• Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Doors, Access Control, Perimeter).
• Engagement with over-the-road and dedicated fleet drivers including inbound & outbound processes in compliance with Customs-Trade Partnership Against Terrorism (CTPAT).
• Perform regular safety and physical security audits to ensure proper execution using hand-held mobile devices.
• Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a company-owned vehicle.
• De-escalate situations involving associates, visitors, and contractors, using professional techniques.
• Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms.
• Collaborate with Supply Chain leadership and associates to enforce policies and procedures.
• Report any suspicious behavior, safety hazards, or security breaches to the appropriate Leadership.
• Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken.
• Utilize CCTV system to monitor physical security and detect unauthorized activities.
• Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.
• Maintain all required certifications and licenses as required by Lowes
• Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement

Minimum Qualifications

• 1-2 Years Retail, security, first-responder, or military experience (or related field)
• 1-2 Years Big-box retail, security, or military experience

Preferred Qualifications

• Associate's Degree in Criminal Justice, Safety, or related security field
• 1-2 Years Experience with detailed incident report-writing
• 1-2 Years Experience conducting quality reviews/audits
• 1-2 Years Experience in using physical security systems (CCTV, EAS, etc.)
• First-Aid Certification
• De-Escalation/Crisis Intervention

Schedule Requirements

• Available to work a set schedule that may be changed by management based on the facility's needs.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

About Lowes

Lowes Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowes operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowes supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Compensation

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.