Assistant Store Manager
Ephrata, Pennsylvania
- $47,000 - $79,000 p/year
- Retail
- Full-time
- assistant store manager
- retail management
- customer service
The Assistant Store Manager supports the Senior Store Manager in delivering an exceptional in-store customer experience at Mattress Firm by coaching associates, managing merchandising, and achieving sales goals. This role is developmental and focuses on training, product knowledge, and customer service excellence in multiple store locations. Compensation includes competitive pay, commissions, benefits, and career growth opportunities.
May support stores in Lebanon, PA as needed.
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
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Job Details:
The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.
Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
Assist Senior Store Manager with training of store associates.
Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
Achieve or exceed store financial targets through effective execution and customer service at the store level.
Ensure store execution of product merchandising, marketing, and POP standards.
Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
Ability to lift, pull, and push 50+ pounds.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive pay range of $47,000 - $79,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/31/2026.Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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