Outlet Customer Experience Specialist, Advisor
Strongsville, OH, 44136, USA
- Customer Service
- Part-time
- sales consultant
- customer experience
- retail sales
The Sales Consultant – Appliance Outlet provides exceptional customer service by engaging customers, offering technology product solutions, and maintaining merchandising standards in an outlet store environment. They work closely with store leadership and sales management to meet sales goals and deliver a world-class customer experience. The role requires teamwork, flexible scheduling, and some prior experience in customer service or sales.
What does a Sales Consultant – Appliance Outlet do?
The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.
As the Sales Consultant – Appliance Outlet you will:
Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
Ensure inventory and merchandising standards are maintained in outlet store area.
Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
What are the Professional Requirements of a Sales Consultant – Appliance Outlet?
Basic Qualifications
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications
3 months experience working in customer service, sales or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Part timePandoLogic. Category:Customer Service, Keywords:Customer Retention Specialist, Location:Strongsville, OH-44136




