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Customer Service Representative - Overnights

Uline, Inc.
12355 Uline Way,Kenosha,Wisconsin,United States of America,53144
  • Market Salary: $29 p/hour
  • Customer Service
  • Full-time
Our job summary
Overnight shift pays $29–$34/hr plus $4 shift differential and strong growth potential. Overnight Customer Service Representative, on-site in Kenosha, WI (Uline Branch). Full-time 4- or 5-day schedules including weekends. Permanent role; starts after pre-employment hair follicle drug test. - High school diploma or equivalent (BA preferred) - Excellent communication, listening and problem-solving skills - Prior customer service experience preferred but not required - Ability to work overnight shifts and on-site at Kenosha branch - Pass pre-employment hair follicle drug screening
Full description

Customer Service Representative - Overnights

Pay from $29 to $34 per hour with significant growth and earning potential!

Includes $4 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Overnight Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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