Tele-Critical Care Clinical Coord FT
- Healthcare
- Full-time
- Tele-critical care
- ICU nursing
- Remote patient monitoring
The Tele-Critical Care Clinical Coordinator provides remote nursing care and consultation for critically ill ICU patients using advanced technology from centralized hubs. They collaborate with interdisciplinary teams to ensure timely interventions, guide clinical staff, and improve patient outcomes according to evidence-based critical care standards. This role requires critical care nursing experience, specialized certification, and effective communication skills to support quality performance improvement initiatives.
Provides remote consultative and supportive nursing care to critically ill patients in the Intensive Care Units (ICUs) to multiple medical centers utilizing the in-room camera and EPIC technology from a remote, centralized hub. Collaborates with intensivists, hospitalists, MODs, nurses, respiratory therapists, and other staff to provide timely intervention for critically ill patients to achieve optimal patient outcomes. Guides, coaches, and assists the clinical team in the daily needs of critical care patients according to AACN guidelines.
- Performs video monitoring and assessment of ICU patient data. Performs safety oversight rounds. Collaborates with the TCC physician located in the remote hub to ensure timely consultation and intervention on ICU patients requiring immediate intervention
- Responds to requests by ICU RNs for nursing care consultation on ICU patients. Works remotely with bedside nurses in providing real-time, clinical decision support for ICU patients with conditions requiring immediate attention such as physiologic changes resulting from actions or inactions of the care team during evening and night shifts
- Collaborates in continuous performance improvement activities with remote interprofessional teams to achieve optimal patient and family outcomes. Leverages technology in gathering and evaluating quality metrics to measure and report on patients data. Reviews critical care quality metrics
- Provides consultation as a resource for education, assessment, and treatment of critical care patients
- Maintains knowledge of evidence-based practice and new recommendations from specialty nursing organizations (e.g., American Association of Critical Care Nurses)
- Identifies opportunities for improvement and reports this information to the Physician-in-Charge (PIC), Clinical Lead, and performance improvement teams
- Monitors practice to assure policies & procedures are in effect and takes appropriate actions and follows up as needed
- Co-leads and participates in regional committees
- Serves as a subject matter expert for critical care recommendations from various organizations (e.g., AACN, TJC)
- Develops strategies to ensure that performance improvement gains can be sustained over time.
- Serves as a resource to regional committees for P&P development, implementation, and dissemination.
- Minimum five (5) years minimum experience working in Intensive Care Units (ICUs).
- Bachelors degree in Nursing or related field.
- Critical Care Registered Nurse Certificate within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse (Tele-ICU) - Adult (AACN) within 12 months of hire OR Critical-Care Registered Nurse Knowledge Professional - Pediatric (AACN) within 12 months of hire
- Registered Nurse License (California)
- Demonstrates effective communication and listening skills.
- Communicating with patients, families, peers, and colleagues as appropriate, across a broad range of socio-economic and cultural backgrounds.
- Providing cultural sensitivity; identifying language barriers impeding understanding of patient's condition.
- Showing sensitivity, honesty, and compassion in difficult conversations in collaboration with TCC physicians, ICU RNs, patients, and families.
- Displaying insight and understanding about emotions and human responses to emotions that allow one to develop and manage interpersonal interactions.
- Works effectively with others as a member or informal leader.
- Demonstrates professionalism when using audio/visual (AV) equipment or during phone consultation/support through Compassion, integrity, and respect for others, Respect for patient privacy, Sensitivity and responsiveness to a diverse patient population, including diversity in gender, age, culture, race, religion, disabilities, and sexual orientation, and Commitment to ethical principles & confidentiality at all times.
- Demonstrates conflict resolution and mediation skills with the ability to secure action from persons outside their supervision.
- Ability to think critically.
- Must be able to work in a Labor/Management Partnership environment.
- One (1) year ICU supervisory or Clinical Nurse Specialist specializing in Critical Care.
- Masters Degree in Nursing or related field.
- This on-site role is based at the Los Angeles Sunset hub, with a second hub at Downey's Independence Park planned for late 2025.
PrimaryLocation : California,Los Angeles,Los Angeles Medical Center
HoursPerWeek : 40
Shift : Night
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 07:00 PM
WorkingHoursEnd : 07:00 AM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Nursing Licensed & Nurse Practitioners
Department : Regional Offices - Pasadena - Rgnl Hosp Admn-Resource Netwrk - 0801
Travel : No
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
The Permanente Medical Group, Inc. (TPMG) is a physician-led medical group in Northern and Central California with over 9,000 dedicated and exceptional physicians working together across specialties. TPMG is the largest medical group in the country with over 65 years of providing quality medical care. Kaiser Permanente and The Permanente Medical Group work together to serve over 3.8 million members in Northern California. Many organizations have a mission statement; we have a calling: to lead the way to a better future for health care. Through our leadership in the use of advanced technology, our creation of innovative solutions, and our influence on health policy and reform efforts, we are shaping the future of health care. TPMG also practices a multi-ligual, culturally inclusive approach to care that celebrates the diversity of our patients and physicians. By developing medical programs that are in tune with every aspect of our patients' lives--from the language they speak to the heritage they embrace--we are actively investing in services that reflect the diversity of our member community. Here our physicians can act as true advocates for their patients delivering care that's medically advanced and culturally sensitive. Beyond the practice of medicine, our physicians are provided with many personal and professional opportunities, including research, teaching, participation in leadership activities, and volunteering to help the causes of hundreds of community health organizations. Why not consider a career with The Permanente Medical Group, Inc.? WE ARE THE MODEL FOR THE FUTURE OF HEALTH CARE.




