Senior Technical Product Manager
Massachusetts
- Healthcare
- Full-time
- Senior Technical Product Manager
- Healthcare Technology
- Product Management
The Senior Technical Product Manager at athenahealth leads product strategy and roadmap execution for front end, backend, and identity access management systems within a healthcare-focused technology platform. They collaborate closely with engineering, clinical, and design teams to deliver secure, compliant, and scalable healthcare solutions, driving product lifecycle from ideation through launch and ongoing iteration. The role requires deep technical expertise, experience in healthcare technology or SaaS, and familiarity with AI/ML product features and healthcare data privacy regulations.
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Technical Product Manager
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
epocrates Product and Team:
epocrates is a clinical reference app used by over 1M doctors and health care providers annually to make the best patient care decisions about medication and treatment. With the epocrates+ paid offering, subscribers can access additional premium clinical content for a monthly or annual fee.
Our multi-disciplinary team of SMEs -- front and backend engineers, product management veterans, medical doctors, PharmDs, visual designers, UX researchers, data experts, and more -- work together to create a product for health care providers that enables them to deliver the best possible care to their patients while saving valuable time.
This is a 100% remote role.
Role Overview
We are looking for a dynamic Senior Technical Product Manager to spearhead product strategy for the Enabling Capabilities teams within epocrates. Working in close partnership with the Engineering lead for the Enabling Capabilities zone, you will shape and execute product roadmaps for Front End Systems, Backend Systems, and Identity & Access Management (IAM). Your role will be pivotal in delivering robust, secure, and scalable platform solutions that power epocrates’ mission to improve clinical decision-making.
What You’ll Do
Develop and lead product strategy and roadmaps for Front End Systems, Backend Systems, and Identity Access Management (IAM).
Ensure product roadmap aligns with business objectives and is focused on unlocking capabilities for membership, monetization, and clinical experience
Partner with engineering to align product priorities with engineering capacity and business objectives.
Manage the full product lifecycle, from ideation and requirements gathering to development, launch, and iteration.
Translate technical challenges and user needs into actionable product requirements, user stories, and success criteria.
Collaborate with engineering, design, security, and clinical teams to ensure cohesive delivery of high-impact solutions.
Define and track key performance indicators (KPIs) to evaluate product success and drive continuous improvement.
Ensure compliance with healthcare regulations and security standards, particularly in data handling and access management.
Communicate product vision, progress, and outcomes effectively to internal and external stakeholders.
Stay informed on healthcare technology trends, regulatory changes, and advancements in platform infrastructure and security.
Who You Are
6–10+ years of product management experience in technical domains, ideally in healthcare technology or SaaS environments
Proven success managing complex technical products for core platforms (front end, Native Mobile Application (iOS/Android), and backend).
Proven success managing complex technical products for Solution Infrastructure Capabilities such as Data Warehouse and Systems, Data Privacy, Data Security and Data Governance, IAM, SSO, MFA, and working with identity providers like Okta or Auth0.
Working knowledge of reading technical architecture, including APIs, microservices, cloud platforms (AWS, GCP, or Azure), and database technologies.
AI/ML Product Exposure: Demonstrable experience defining product requirements for AI/ML-driven features or platform components. This includes understanding the unique product lifecycle of models (data pipelines, training, inference, and model observability/governance) and translating business problems into machine learning opportunities.
Familiarity with healthcare data privacy laws and compliance requirements is a significant advantage
Comprehensive knowledge of product development processes and customer-focused innovation.
Technical fluency and ability to collaborate deeply with engineers and data scientists
Exceptional skills in communication, stakeholder engagement, and strategic prioritization.
Expected Compensation
$141,000 - $239,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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