Overview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Dispatch Desk in Niskayuna, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As a Dispatch professional with Allied Universal at a leading manufacturing and industrial location, you will play a key role in monitoring and coordinating security-related activities. You will communicate with team members, manage incident reports, and help to deter security-related incidents through proactive oversight. Your presence and professionalism will support a welcoming environment, reflecting our commitment to teamwork, integrity, and putting people first.
Position Type: Full Time
Pay Rate: $30.00 / Hour
Job Schedule:
DayTimeWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMFri12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
What You'll Do:
- Monitor and manage incoming calls and radio communications to coordinate security-related responses within the manufacturing and industrial location.
- Dispatch Allied Universal personnel to incidents, emergencies, and service calls as required by site-specific procedures.
- Document and maintain detailed records of all dispatch activities, incidents, and communications.
- Assist with access control by monitoring entry and exit points through security-related systems such as cameras and alarms.
- Provide customer service to clients, visitors, and employees by responding to inquiries and offering assistance as needed.
- Communicate information clearly and calmly during critical situations to support a problem-solving approach.
- Support Allied Universal team members by relaying information and coordinating resources during security-related incidents.
- Follow all site-specific policies and procedures while maintaining confidentiality and professionalism at all times.
Minimum Requirements:
- Have at least three years of combined law enforcement, military, or security-related experience or possess a college degree.
- Provide proof of high school diploma or GED as required by the client.
- Be at least 21 years of age.
- Be comfortable using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2025-1497928
