Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.
Position Details: Minimum Qualifications for Medical Assistant:
Education:
High school diploma or equivalent.
New hire must attend MA Clinic Academy training.
Additional minimum requirement(s) only for Hospital Outpatient Departments:
Certification(s): BLS (Basic Life Support)
Preferred Qualifications :
Education: Graduate from an accredited Medical Assistant program.
Experience: One year of experience in an outpatient or ambulatory care setting .
Additional preferred requirement (s) for non-HOD Clinics:
Certification(s): BLS (Basic Life Support)
Skills, Knowledge, Abilities:
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
Work Environment:
• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.
Physical Requirements:
• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Minimum Qualifications for LPN:
Education: Graduate of an accredited practical nursing program; Consideration will be given for comparable education experience and successful licensure.
Licensure: Is personally responsible for obtaining, and maintaining a current LPN license within the hiring state in which nursing duties are performed and must meet all State Board of Nursing requirements
Experience: Can be new or experienced LPN
Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire
NOTE: one or more of the certifications below may be required based on the position/unit hired to, or acquisition of certification within department required timeframe:
• ACLS (Advanced Cardiac Life Support)
• PALS (Pediatric Advanced Life Support)
• PEARS (Pediatric Assessment Recognition and Stabilization)
• S.T.A.B.L.E. (Sugar, Temperature, Airway, Blood Pressure, Lab Work, And Emotional Support)
• Six Assessment & Care Modules
• Other unit-specific certifications as required
Physical Requirements/Demands: Stand/Walk most of the time on duty; significant amount of bending and stooping, as well as lifting and turning patients with assistance; push/pull/grip up to 50 pounds
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
